Program Intern- Summer (1633)

BAKERRIPLEY

Posted 3 months ago

Internship

Austin, Texas

Hybrid

Smart Summary

Responsibilities

The intern will support administrative programs, conduct outreach to families, and assist with project management and event coordination. They will also track client interactions and contribute to the improvement of client experience through a dedicated project.

Qualifications

This internship is perfect for current college students or those with an Associate's degree interested in community development and family services. The role involves outreach, program support, administrative tasks, and project management, requiring proficiency in basic computer software. It is preferred that candidates possess bilingual skills in English and Spanish and have some experience working.

Job Description

Job DetailsJob Location: 730 - Capital Area - Austin, TX 78753Position Type: InternshipEducation Level: Associates Deg. or Equivalent ExperienceTravel Percentage: No Local Travel (0%)Job Category: Community Development & Family ServicesPOSITION OVERVIEW As a member of BakerRipley's Internship program, you will join an incredibly talented and hardworking department dedicated to advance BakerRipley's impact in the Houston region. Reporting to the agencies administrative based programs to support outreach efforts, program outcomes, administrative duties and other duties as assigned. The Administrative Internship is a pro-active and resourceful team member, who will assist in a diverse array of projects to support the team. This position will provide general office support and excellent customer service. This hybrid, part-time internship offers flexible scheduling and the opportunity to gain hands-on experience in nonprofit program planning, community engagement, and project management.  Benefits: Mentorship by Workforce Solutions Staff, Flexible and Hybrid Schedule, Flexible hours between 7:30am-5:30pm    Expected Positive Outcomes Gain a comprehensive understanding of nonprofit operations and the role of the Family Services division at Workforce Solution in supporting our community.  Develop professional communication skills through direct outreach to clients and collaboration with internal teams.  Strengthen project management and administrative skills by supporting training coordination, data tracking, and reporting.  Enhance community engagement and marketing experience through event participation and material development.  Contribute meaningfully to the organization by designing and implementing a project that addresses a service gap or improves client experience.  Essential Functions Conduct outreach to families regarding eligibility documentation, case assignments, and job search support.  Assist in planning and preparing Ages and Stages Questionnaire (ASQ) training sessions, including assembling training materials and coordinating logistics.  Support families by promoting developmental screenings, completing Family Services Plans, and sharing community resources.  Track and document client interactions, follow-ups, and service outcomes using spreadsheets and internal systems.  Participate in community events to promote CCS programs and engage with potential clients.  Create and revise marketing materials to support outreach and program visibility. Collaborate with team members across departments (Intake Eligibility Specialists, Information Resource Specialists, Family & Community Services) to support cross-functional initiatives.  Work with teams to coordinate logistics for events as needed.  Identify and implement a project that enhances Family Services, with guidance from a mentor.  Performs other duties as assigned  Complies with all policies and standards  QualificationsPREFERRED/ REQUIRED QUALIFICATIONS Education     Education Level Education Details Required/ Preferred   Associate's Degree Current College student or Associate’s degree in any field. Preferred   Work Experience Experience Experience Details Required/ Preferred   1-3 years Minimum of one (1) year experience working Required   Knowledge, Skills and Abilities KSAs Proficiency COMPUTER/ SYSTEMS/ SOFTWARE PROFICIENCY:  • Computer beginners (Word, Excel, Power Point)   LANGUAGE REQUIRED (Other than English):  • Bilingual (English-Spanish) preferred   Licenses and Certifications Licenses/Certifications Licenses/Certification Details Time Frame Required/ Preferred   PHYSICAL DEMANDS/WORKING CONDITIONS Physical Demands A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical Demand N/A Rarely Occasionally Frequently Constantly Weight Standing             Walking             Sitting             Lifting             Carrying             Pushing             Pulling             Climbing             Balancing             Stooping             Kneeling             Crouching             Crawling             Reaching             Handling             Grasping             Feeling             Talking             Physical Demands A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical Demand N/A Rarely Occasionally Frequently Constantly Weight Hearing             Repetitive Motions             Eye/Hand/Foot Coordination             Working Environment While performing the duties of this job, the associate is required to work within the selected working environments. Working Condition N/A Rarely Occasionally Frequently Constantly Extreme cold           Extreme heat           Humid           Wet           Noise           Hazards           Temperature Change           Atmospheric Conditions           Vibration           BakerRipley is an equal opportunity employer/program. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any status protected by federal, state, or local laws. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws. Auxiliary aids and services are available upon request for persons with disabilities.

BAKERRIPLEY

BakerRipley is the largest charitable organization in Texas and hosts a network of over 70 service sites that help more than half a million people earn, learn, belong, and be well. We fulfill our mission to bring resources, education, and connection by working with our neighbors side by side. We are committed to being the #1 place to work in Houston. Our values are based on what we believe about people and neighborhoods. That they're good. That they're worth it. Our teams have a few things in common: We're passionate about what we do, we have fun doing it, and we couldn't see ourselves doing anything else.
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