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Pediatric Patient Service Rep - Johnson City GIK Location

University Physicians' Association

Posted 3 months ago

Full Time

Johnson City, Tennessee

In Person

Smart Summary

Responsibilities

The Patient Service Representative is responsible for greeting patients, managing demographic and insurance information, and ensuring efficient patient flow. They also handle appointment scheduling, document scanning, and address patient inquiries regarding registration and billing.

Qualifications

We are looking for a Pediatric Patient Service Representative with at least 6 months to 1 year of prior medical office experience. This role involves greeting patients, managing records, verifying insurance, scheduling appointments, and handling inquiries. Full benefits are included.

Job Description

Description

University Physicians' Association is seeking qualified applicants for a full-time Pediatric Patient Service Representative (PSR) for GI FOR KIDS located in Johnson City, TN.

Job duties include:

  • Greet patients in friendly and timely manner
  • Ensure that patients complete necessary forms required for the electronic health record and billing office
  • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
  • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
  • Answer patient inquiries regarding patient registration information or billing questions
  • Refers patient inquiries regarding medical care or treatment to medical assistant or physician
  • Schedules patients with appropriate physician
  • Document scanning into electronic health record
  • Other duties as assigned

Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k with company match and immediate vesting, and more!

Requirements

Must have at least 6-months to 1-year of previous medical office experience.

University Physicians' Association

Knoxville, Tennessee University Physicians' Association, Inc. (UPA) is a physician-owned company created to serve business and physician practice management needs, offering solutions for over 28 years. UPA's expertise and versatility enable our partners to focus on care delivery. UPA employs over 1,000 clinical and non-clinical team members that drive collaboration toward healthy balanced growth.
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