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Fleet Solutions Assistant

Material Handling Inc

Posted 3 months ago

Full Time

Chattanooga, Tennessee

In Person

Smart Summary

Responsibilities

The Fleet Solutions Assistant coordinates daily rental and used equipment operations, including inventory tracking, contract processing, and billing. They also serve as a primary point of contact for customers and internal teams to ensure equipment readiness and service accuracy.

Qualifications

MHI is looking for a Fleet Solutions Assistant to coordinate rental and used equipment operations. Key skills include strong organizational abilities, attention to detail, and effective communication for customer and team support. Experience in coordination, operations, or administrative roles is preferred.

Job Description

Description

Fleet Solutions Assistant – Built for Precision & Execution
MHI is seeking a Fleet Solutions Assistant who thrives in a structured, detail-oriented environment and takes pride in executing at a high level.
Why MHI
At MHI, we are committed to being the best partner to our customers by delivering urgency, accuracy, and exceptional service. We provide an environment where individuals who value consistency, organization, and execution can thrive and grow.
Our culture is built on hard work, integrity, and doing what others won’t—while always taking care of the customer.

Are you…

  • A highly organized, detail-focused professional who takes ownership of accuracy?
  • Someone who thrives on structure, process, and keeping things running smoothly?
  • A dependable and consistent performer who follows through on commitments?
  • A strong communicator who enjoys supporting both customers and internal teams?
  • A problem-solver who can manage multiple priorities while maintaining precision?
  • Someone who takes pride in doing things the right way—every time?
If so, this may be the perfect role for you.
If not, that’s okay—but this role likely isn’t the right fit.

Requirements

Next Step: Click Here to Complete the Culture Index SurveyRequired to be considered for this position.

What You’ll Do

  • Coordinate all day-to-day rental and used equipment operations
  • Communicate with customers to identify equipment needs and specifications
  • Maintain accurate and up-to-date inventory, asset tracking, and documentation
  • Prepare and process rental contracts, billing, and invoicing
  • Coordinate equipment delivery, pick-up, and condition documentation
  • Work cross-functionally with service, parts, and operations teams
  • Ensure all equipment is properly prepared, labeled, and ready for use
  • Maintain detailed records and ensure all systems are accurate and current
  • Provide consistent follow-up and deliver exceptional customer service

Expected Outcomes (KPI’s)

  • Maintain 100% accuracy in rental documentation, billing, and asset tracking
  • Ensure equipment availability and readiness to meet customer demand
  • Respond to all customer and internal requests within same day or next business day
  • Keep all records, systems, and reporting organized and up to date
  • Support overall growth of the rental department through efficiency and execution

Background & Experience

  • Experience in coordination, operations, or administrative roles preferred
  • Strong organizational and time management skills
  • Ability to manage multiple tasks while maintaining accuracy
  • Comfortable working with systems, data, and documentation
  • Industrial or material handling experience is a plus, but not required

  Material Handling Inc.’s commitment to you: A family owned and operated business that prioritizes well-being of employees.

  • Health Insurance – three different plans to choose from      
  • Voluntary Dental Insurance
  • Voluntary Vision Insurance      
  • Company Paid Life Insurance
  • Additional Life Insurance if desired      
  • Short & Long-Term Disability 
  • 401k – with employer match

Material Handling Inc

We are an award winning material handling dealership that has served the Nashville, Chattanooga and Knoxville, TN; Dalton and Gainesville, Savannah, GA; Charleston, SC and Bowling Green, KY regions for over 4 decades. We feature Linde, Clark, Komatsu and Bobcat forklifts in selected markets as well as a wide variety of material handling and warehouse storage products like racking, mezzanines, in-plant offices and more. In addition to new equipment we feature used forklifts of all types and varieties from our locations as well as rentals of all types including electric, LP and diesel forklifts, aerial lifts and more. We back our products up with professional aftermarket services including on-site service from our 55 fully-stocked service vans and a parts department that can provide parts for all makes and models of equipment whether OEM, aftermarket, refurbished or re-manufactured parts. Our 100 plus technicians are factory-trained to service your equipment professionally, promptly and correctly, improving the productivity of your operation by minimizing down-time. We round out our offering with forklift operator training that focuses on training forklift operators to operate equipment safely and productively, improving the safety and bottom-line performance. MHI has been family owned and operated since 1975 and have been driven by our Mission Statement; "Our people will create and promote a culture of urgency and excellence by delivering unparalleled value, creative solutions and extraordinary customer service with a passion and perseverance to be the best."
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