Job DetailsJob Location: Santa Ana, CA 92705Position Type: Full TimeSalary Range: $28.00 - $31.00 HourlyJob Shift: DayStatus: Full-Time, Hourly, Non-Exempt | Payrate: $28.00 - $31.00/Hour | Schedule: Monday - Friday 9:00 AM - 5:30 PM Reports to: Information Systems Manager Department: IT Region: Orange County Job Summary: The IT Systems Administrator I is primarily responsible for the overall maintenance, deployment, and configuration of the organization’s IT systems. The IT Systems Administrator I will play a crucial role in ensuring the smooth operation and functionality of our organization's IT infrastructure. This individual will be responsible for the maintenance, support, and administration of software systems and their supporting environments. The role involves collaborating with internal teams to address technical issues, implementing system upgrades, and contributing to the overall efficiency of our IT environment. This position reports to the Information Systems Manager and requires a valid driver’s license and current liability insurance. Essential Duties and Responsibilities: System Maintenance and Security Facilitate system updates, patches, and preventive maintenance to ensure optimal performance and security Implement security measures in conjunction with security teams to protect the organization's data and systems Maintain system backups to ensure data integrity and continuity of operations Monitor systems’ performance and ensure optimal system efficiency Technical Support and Development Manage and support servers, desktops, laptops, and other IT equipment Install, configure, and update software applications as needed Deploy new systems and technologies to improve efficiency and operability Work closely with IT team members and other departments to understand and address their technical needs Create and update technical documentation, including system configurations, procedures, and troubleshooting guides Miscellaneous Attend staff meetings and quarterly trainings Enhance job performance by applying up-to-date professional and technical knowledge gained by attending seminars, benchmarking, and reviewing professional publications/sites Take initiative; demonstrate strong decision-making and organizational skills Initiate best practices; develop efficiency improvements Participate in special projects and other duties as assigned by your supervisor   QualificationsEducation and Experience Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience) Experience working in a cloud-based enterprise environment Experience working with Azure Active Directory, Intune, and the Microsoft 365 environment Familiarity with system security best practices. Applicable certifications for systems administration (i.e., CompTIA Server+ or RHCSA) General Reliable transportation required A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs Detail-oriented and computer proficient in Microsoft Word and Excel required Ability to multi-task and manage time efficiently to deliver quality work within deadlines   Strong analytical and problem-solving abilities Excellent communication and interpersonal skills Detail-oriented with strong organizational skills Excellent verbal and written communication skills   Strong organizational and time management skills Ability to work independently and in a team environment Physical Requirements Answer and respond to phone queries Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 50 pounds