Operations Associate - Full Time

sephora.com

Posted 3 months ago

Full Time

Rochester Hills, Michigan

In Person

Smart Summary

Responsibilities

The Operations Associate supports daily store operations including inventory management, stock replenishment, and order fulfillment. They also assist with visual merchandising and deliver exceptional client service to help achieve sales goals.

Qualifications

We are looking for an Operations Associate with 1-2 years of experience in retail, hospitality, or client-focused environments. The ideal candidate should possess excellent organizational, time management, and communication skills, with the ability to thrive in a fast-paced, team-oriented setting and lift up to 50 pounds.

Job Description

Job ID: 286856
Store Name/Number: MI-Rochester Hills (1212)
Address:220 North Adams Rd, Rochester Hills, MI 48309, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time:Full Time
Position Type: Regular

Your Role at Sephora: As an Operations Associate, you’ll be the backbone of the store—ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you’re organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful.

Key Responsibilities
  • Support daily operations Manage inventory, stock replenishment, order fulfillment, and maintain operational standards
  • Assist with visual merchandisingEnsure the store reflects Sephora’s brand through accurate promotional setups and event execution
  • Deliver exceptional serviceSupport the team in creating outstanding client experiences and achieving sales goals
  • Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
  • Uphold Sephora standards Follow company policies and help create a safe, secure, and enjoyable shopping experience for all

Flexible Scheduling and Reliability
  • Must meet the required minimum number of weekly shifts/ hours
    • Full Time: 30-40 hrs/week
    • Part Time: 15-29 hrs/week
    • Flex (as needed): 4-14 hrs/week
  • Be available during peak retail operations (nights, weekends and holidays)
  • Punctuality and consistent attendance

Qualifications/Experience
  • 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment
  • Excellent organizational and time management skills
  • Quick learner with the ability to absorb and communicate product knowledge
  • Ability to support outstanding client service
  • Excellent communication and interpersonal skills.
  • Team player with a goal-driven mindset
  • Comfortable in a fast-paced environment with a strong client focus
  • Physically able to lift and carry up to 50 pounds

While at Sephora, you’ll enjoy
Inclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here
$18.00 - $20.50/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

sephora.com

Sephora is the world’s leading global prestige beauty retail brand. With our curation of more than 500 brands and our own label, Sephora Collection, we offer the most unique and diverse range of prestige beauty products, tailored to our customers’ needs from fragrance to make-up, haircare, skincare and beyond, as we constantly reimagine the world of prestige beauty. Operating in 35 markets, whether it’s at one of our 3,200 retail stores or our 20 offices worldwide, we create an environment where our people can innovate, collaborate, and create. We build memorable, joyful experiences for our clients, and become experts in products, brands, ingredients, and more. At Sephora, our work is driven by our values, through which we lead, imagine, grow, and inspire each other every day. You can be part of a caring community where you can build a fulfilling career path, your growth is in your hands. We believe that beauty thrives in diversity and discovery. Our purpose is to champion a world of inspiration and inclusion where everyone can celebrate their beauty. We are committed to making a positive change in our industry and to create a space where everyone, including our 50,000 colleagues and 74 million loyal customers, can embrace authenticity and celebrate their beauty as themselves and as a community. Join us and belong to something beautiful.
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