Personal Banker

Columbia Bank

Posted 3 months ago

Full Time

Tucson, Arizona

In Person

Smart Summary

Responsibilities

The Personal Banker provides excellent client service by identifying financial needs, offering appropriate products, and resolving inquiries. They are responsible for opening consumer and business accounts while supporting branch goals through referrals and teller function assistance.

Qualifications

We are looking for someone with a High School Diploma or GED and prefer someone with 1 year of Teller or other banking experience. You should have basic knowledge of consumer banking and business products and services and be able to accurately handle cash and balance accounts.

Job Description

About the Role:

  • Provide excellent client service by providing immediate acknowledgement, identifying, and offering appropriate products and services, and responding to inquiries in a timely manner.
  • Engage clients and prospects in client financial review(s) and business financial reviews to provide solutions and uncover additional financial needs.
  • Make recommendations and follow through on commitments to clients.
  • Maintains direct contact with external and internal clients and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards.
  • Opens Consumer and Business accounts for existing and new clients.
  • Acts as a resource to the Client Service Specialists by contributing to the team environment and filling in on teller functions (including cash transactions) when needed.
  • Supports the branch goal of identifying and referring a wide range of bank products and services to the appropriate internal business partners.
  • Resolves client issues and requests, exhibiting strong follow-through.
  • Building familiarity with business, consumer, and trust entities.


About You:

  • High School Diploma or GED, required.
  • 1 year of Teller or other banking experience preferred.
  • Basic knowledge of consumer banking and business products and services offered.
  • Ability and desire to actively develop consumer lending skills.
  • Ability to accurately handle cash, balance accounts and drawers, and perform accurate calculations.
  • Proficient in expanding the client relationship with emphasis on creating new relationships and expanding existing relationships utilizing a personal and business bio and rapport with customers.
  • Ability to obtain a Nationwide Multistate Licensing and Registry (NMLS) preferred.


Be a part of a bank that invests in you!

  • Competitive Incentive Plan: Earn rewards that match your efforts.
  • Professional Development: Grow your skills with our tailored premier banker programs.
  • Career Growth: Clear paths to achieve your professional goals.


The pay range for this role is $18 to $24.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Primary Location: Ability to work fully onsite at posted location(s).

4400 East Broadway Blvd Suite 112 Tucson AZ 85711

Our Benefits:

We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com.

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

Columbia Bank

At Columbia Bank, we’re committed to empowering businesses and families as they pursue their ambitions. With a team of dedicated professionals and a comprehensive suite of financial solutions, we offer specialized expertise and personalized support tailored to meet our clients’ needs at every stage. As one of the largest banks headquartered in the West, our reputation is built on forging strong relationships, providing expert advice, and delivering resources tailored to each customer’s unique journey, whether they’re growing their company or securing their family’s future.  Member FDIC | Equal Housing Lender | Equal Opportunity Employer
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