Human Resources Generalist

Company: CareStar, Inc.
Location: Hamilton, OH
Job Type: Full-time
Industry: Healthcare / Social Services / Case Management

About the Opportunity at CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking a Human Resources Generalist to join our Human Resources Department. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Human Resources Generalist, you’ll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You’ll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

Key Responsibilities

• Adheres to the CareStar Rule in performance of job responsibilities.

• Understands and complies with CareStar Policies and Procedures.

• Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.

• Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc.

• Serves as a resource to supervisors to interpret and explain policies, procedures, laws, standards, or regulations and make recommendations; serves as a link between management and employees by handling questions, interpreting and administering policies, and helping resolve work-related problems.

• Directs the administration of benefit programs; oversees, evaluates, and makes recommendations for annual renewal; manages annual open enrollment process and timeline.

• Supervises and monitors the various procedures for new hires, employee status changes, LCE, and terminations.

• Oversees and administers the recruitment process, including applicant pipeline, candidate evaluation process, onboarding and orientation; improves processes based on trend analysis to meet hiring, retention, and turnover business objectives.

• Develops and executes compensation analyses.

• Manages Workers’ Compensation and unemployment claims and serves as primary contact with TPA’s.

• Maintains and expands knowledge and understanding of existing and proposed federal and state laws/regulations affecting Human Resources management; identifies trends that could impact organizational objectives and/or optional resources; interprets appropriate laws and policies and advises management accordingly.

• Investigates and manages grievances and complaints; mediates workplace disputes, provides recommendations for resolution.

• Administers the performance management system and disciplinary procedures, including review of performance evaluations for compliance; provides guidance to supervisors on development of appropriate performance improvement plans or other necessary intervention to ensure enhanced productivity; identifies trends for employee and supervisor training and development; works with department leaders to develop benchmarks for evaluations.

• Plans, organizes, directs, controls, or coordinates personnel and/or supervisor training activities.

• Administers and oversees the process of all Family and Medical Leave Act and Americans with Disabilities Act events and ensures compliance with Department of Labor regulations.

• Administers and oversees the CareStar job description process; including generation, review, evaluation, position classification and compliance with the Fair Labor Standards Act.

• Analyzes employment-related data and prepares required reports; develops, prepares, generates, and analyzes ongoing and ad-hoc special reports pertaining to employee personnel information and data, including, but not limited to, benefit costs, staffing levels/deployment, turnover, absenteeism, recruitment, applicant tracking, compensation, etc.; effectively utilizes Human Resources software to obtain, store, and analyze pertinent data and information; analyzes trends in turnover and makes recommendations to improve retention.

• Serves on work groups, community groups, committees, or other task forces and attends meetings as requested.

• Performs other projects and duties as assigned.

Minimum Qualifications

• Bachelor’s Degree required; 1-2 previous years of experience in Human Resources preferred.

• Knowledge of State and Federal employment law, including but not limited to, Fair Labor Standards Act, Family and Medical Leave Act, Equal Employment Opportunity Commission, and current practices and trends.

• Detail-oriented with strong critical thinking skills, ability to use logic and reasoning, and the ability to manage own time.

• Excellent written and oral communication skills.

• Proficient computer skills and familiarity with payroll systems and suite of Microsoft Office programs.

• Valid driver’s license and car insurance as required by State law.

Why Join CareStar?

• Competitive salary based on experience and education

• Comprehensive benefits: Medical, dental, vision, life insurance

• 401(k) with a generous company match

• Paid time off + 10 paid holidays

• Employee Stock Ownership Plan (ESOP) – become a part-owner in the company

• Supportive, mission-driven culture focused on improving lives

Apply Today

Ready to make a difference? Visit https://www.carestar.com/about-carestar/careers/ to apply and learn more about joining our team.