About us:

From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. Serving New York City for over four decades Great Performances has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation’s first caterer to own and operate an organic farm, Katchkie Farm located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices.

We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply. 

Our Vision: Building Community to Better Our World

Our Mission: Unleash Joy through Genuine Hospitality

Our Core Values:

Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests.

People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset.

Sustainability: upholding and elevating standards for sustainable behaviors that support our planet.

Collaboration: aligning with our clients’, colleagues’, and community’s visions to execute a successful experience.

Doing Good through Food: engaging in action around food access, health and wellness, education, and philanthropy.

We are seeking a dedicated and experienced Barista who is passionate about hospitality and guest service. This role is responsible for delivering high-quality beverages, providing warm and attentive service, and supporting daily café operations and catered functions. The ideal candidate anticipates guest needs and helps maintain a clean, organized, and welcoming café environment.

Responsibilities

Customer Service & Hospitality

• Provide elevated, customer-first service with a warm and welcoming demeanor.
• Anticipate guest needs and proactively address questions or concerns.
• Maintain strong knowledge of coffee, tea, baked goods, and retail offerings to confidently describe menu items.

Beverage & Food Preparation

• Prepare high-quality, consistent coffee and tea-based beverages.
• Assemble food items as needed, ensuring quality, presentation, and adherence to standards.

Cafe Operations

• Handle cash and other forms of payment accurately and efficiently using POS systems.
• Maintain cleanliness of the café throughout the shift, including service areas and equipment.
• Restock food and beverage items as directed by management.
• Perform opening and closing procedures accurately and efficiently.
• Assist with managing, counting, and organizing café inventory.

Qualifications

• 1–2 years of hospitality experience in a customer-facing role
• Passion for food, beverage, and hospitality
• Strong verbal communication skills with the ability to clearly describe menu items
• Professional demeanor and polished appearance
• Strong work ethic; well-organized, detail-oriented, and able to work with a sense of urgency
• Dependable, punctual, and reliable
• Enthusiastic team player with a positive attitude
• Experience with restaurant POS systems and cash/credit card handling
• Ability to lift up to 50 lbs., reach, bend, and stand for up to 8 hours per shift
• Food Handler’s Certificate is a plus

Location: 9 West 57th Street, New York, NY 10019 

Schedule: Full Time, On-Site

Base salary: $23.00/hour

Benefits: PTO, 401K, Medical, Dental, and Vision insurance, Transit, and FSA (Flexible Spending Account)

Must be able to provide valid documentation that you are legally eligible to work in the United States.

Great Performances is an equal opportunity employer. At Great Performances, we employ qualified individuals based solely on ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.