Position Overview
The sales coordinator provides vital support to the Sales and Operations teams, ensuring seamless communication, accurate record-keeping, and outstanding service focused on golf and wellness groups. This role helps coordinate every detail—whether it’s tee times for a tournament or scheduling a wellness retreat—to create smooth, memorable experiences. 

About Cote Hospitality: www.cotefamily.com

For over 100 years, this family-owned company has distinguished itself by providing unique, transformative experiences and exceptional memories. Our resorts provide an array of services including accommodations, golf, spa food & beverage, retail, equestrian and conference/event opportunities. Our camps provide transformational memories that our attendees carry with them forever. The Cote Family has invested in its current ventures and is poised for further growth. 

COTECares

CoteCares is our “Way of Life”. We believe in enriching the lives of those within our community and this inspires us to create transformative experiences and exceptional memories. 

Our associate journey begins and ends with a positive work environment and experience for our team. CoteCares is the namesake for our culture, and our commitment to a culture where all associates feel respected, safe, empowered, appreciated, excited, included and a sense of belonging to something extremely special. Whether it be through community involvement or internally working with each other, CoteCares expresses our world and what we want it to be. 

Career Pathing:

Through proactive pursuit of growth and skill development, this role can establish a fulfilling and prosperous career trajectory in sales, golf or general operations. 

Duties & Responsibilities: 

Administrative Support

• Manage phone calls, emails, and inquiries from golf and wellness group organizers and guests.
• Maintain and update group records, contracts, and databases.
• Prepare and distribute correspondence, itineraries, reports, and event-related documents.

Group Relations

• Serve as a key point of contact for golf and wellness groups, providing prompt, professional communication.
• Coordinate schedules, meetings, and group communications with internal departments.
• Assist in resolving guest concerns, escalating to sales or operations leadership when appropriate.

Event & Group Coordination

• Support the planning and execution of golf tournaments, group outings, wellness retreats, and specialty weekends.
• Coordinate logistics such as tee times, spa services, fitness or wellness activities, F&B functions, and special requests.
• Prepare event materials including itineraries, signage, scorecards, wellness schedules, or banquet event orders.

Documentation & Reporting

• Maintain accurate records of group contracts, payments, and communications.
• Prepare weekly and monthly reports on group sales activity, guest feedback, and upcoming events.
• Assist in updating policies, procedures, and tools related to group sales and operations.
• Team Support
• Collaborate with Golf, Spa/Wellness, Sales, Food & Beverage, and Reservations to ensure seamless delivery of group experiences.
• Provide administrative assistance for special projects, sales initiatives, and seasonal programs.
• Jump in where needed to support both golf and wellness group success across the resort.

Job Requirements

• Excellent communication and interpersonal skills with a guest-focused mindset.
• Strong organizational and time-management abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Detail-oriented with the ability to handle sensitive information with discretion.
• Problem-solving skills and adaptability in a fast-paced environment.

Education & Experience

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Previous experience in administrative support, customer service, or hospitality.
• Familiarity with golf, spa, or wellness programs in a resort setting is a strong plus.

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