Café Co-Worker

C

COLECTIVO COFFEE ROASTERS

Posted 3 months ago

Full Time

Wauwatosa, Wisconsin

In Person

Smart Summary

Responsibilities

Create a welcoming café experience by providing exceptional customer service and preparing specialty beverages to company standards. Maintain a clean, organized environment while following all food safety and sanitation guidelines.

Qualifications

We are looking for someone with customer service experience in a restaurant or retail setting, preferably with 6-12 months of espresso preparation experience. A love for hospitality and human connection is essential for creating a welcoming café environment and providing exceptional service.

Job Description

Description

Title: Café Co-Worker

Department: Retail

Status: Full-Time/Part-Time

Exempt: Non-Exempt

POSITION SUMMARY

Our café team is the heart of Colectivo Coffee. As a Café Co-Worker, you’ll create welcoming moments, provide exceptional service, and maintain a café environment people love returning to.

This role blends hospitality, food and beverage preparation, customer service, and café upkeep. You’ll gain deep knowledge of the products, experience, and quality standards that define our brand.

WHAT YOU’LL DO

  • Create a warm, memorable café experience for every guest
  • Prepare coffee and specialty beverages to the highest company standards
  • Provide friendly, efficient service to our customers
  • Maintain a clean, organized café and properly care for equipment
  • Follow food safety and sanitation guidelines
  • Grow your knowledge of coffee, tea, and espresso products through hands-on training

BENEFITS & PERKS

We believe great cafés are built by great teams — and we invest in ours:

  • Hands-on training, including coffee education
  • Free employee beverages on and off shift
  • Complimentary weekly bag of coffee
  • 30% employee discount
  • Paid time off + PTO trade-in options
  • Health, dental, and vision insurance (full-time employees)
  • 401(k) retirement plan with employer match
  • Employee Assistance Program, including mental health support
  • Discounted pet insurance
  • Bicycle commuter benefit
  • Employee discount program with local and national partners

Requirements

WHAT WE’RE LOOKING FOR

  • 6–12 months espresso preparation experience preferred
  • Customer service experience in a restaurant or retail setting
  • A love for hospitality rooted in human connection

Wage includes an average tip of $6.00 per hour. Tip amounts are not guaranteed. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service.

C

COLECTIVO COFFEE ROASTERS

Since 1993, we have been sourcing coffees from origin and roasting every batch by hand. By developing farmer and co-op partnerships, we can be involved in every step of creating a great coffee experience. We are proud to offer our Session Roasted™ coffees in addition to Letterbox Fine Tea and made-from-scratch food, Troubadour artisan bread, and baked goods. Our name was inspired by the artful and funky buses used for public transportation across Latin America, “colectivos” (co-lec-TEE-vo), and the iconic part of everyday life they represent. We are independently owned and roast our award-winning coffees on a pair of vintage Probats in Milwaukee’s Riverwest neighborhood. Stop by our Humboldt Boulevard cafe, grab a seat at the bar, and watch our roasters at work!
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria