Receptionist - Birmingham, AL

Advisor Talent Solutions

Posted 3 months ago

Full Time

Birmingham, Alabama

In Person

Smart Summary

Responsibilities

The receptionist will greet clients, manage office calendars, and handle incoming calls to ensure a positive client experience. They are also responsible for maintaining the office environment and providing administrative support to the team.

Qualifications

Job Description

Position: Receptionist Firm: Freedom Financial Group Location: Birmingham, AL   Overview:   Are you dependable and highly detail-oriented with great interpersonal skills and a passion for client satisfaction? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! We are seeking a strong Receptionist for Freedom Financial Group in Birmingham, AL. The ideal candidate will have at least 1-2 years of office/administrative experience in fast paced environment and be able to perform general tasks such as handling calls, calendar, and database management and welcoming clients to the office. This team member will be instrumental in ensuring clients have the most memorable, positive experience.   At Freedom Financial Group, we provide comprehensive retirement planning under one roof, helping our client families navigate retirement with clarity, confidence, and peace of mind. We are committed to delivering exceptional service and building meaningful relationships.   What you’ll do:   This position will assist the Team in maintaining exceptional customer service to help exceed client and regulatory expectations by following day to day tasks such as:
  • Greet and welcome all clients and prospective clients with warmth and professionalism
  • Ensure clients are comfortable and cared upon arrival
  • Prepare meeting rooms and maintain a clean, organized office environment
  • Promptly answer and direct calls to the appropriate team member
  • Provide helpful and knowledgeable assistance and take concise messages
  • Schedule follow-up appointments for clients and prospects before leaving the office
  • Manage and coordinate calendars for efficient scheduling
  • Handle confirming appointment details
  • Support administrative tasks as needed to ensure seamless client experience
  • Responsible for ensuring beverage station is accessible, stocked and clean
  What We’re Looking For:
  • Associate’s degree or equivalent work experience required
  • 1-2 years of experience working in a professional office and fast-paced environment
  • Proficient skills with MS Office Suite
  • Comfortable and familiar with CRM platforms (Lead Center platform a plus)
  • Industry experience preferred, but not required
  • Strong organizational skills and strong attention to detail
  • Proficient with filing, phone systems, faxing, and scanners
  • Excellent communication skills: both verbal and written delivered with a sincere and caring attitude
  • Calendar management
  • Thrive in a “time sensitive” environment and adaptable to changes without affecting the quality of work
  What You’ll Get:   Pay & Perks:
  • $35,000 - $45,000/year based on experience
  • PTO unlimited after 6 months of employment
  • Health Insurance
  • 401k after 1 year of employment
  • Training and development opportunities
Schedule:
  • In office: 8:30am – 5:00pm, Monday- Thursday
  • Occasional evenings for client events
    Presented by Advisor Talent Solutions   Advisor Talent Solutions, part of the AE Management, LLC family of companies, supports independent advisor businesses with their hiring needs. We are not the employer for this position. If you are selected, your employer will be the hiring business. Our team is your main point of contact initially and will guide you through the application process.   Learn more about our approach and services at advisortalentsolutions.com           

Advisor Talent Solutions

Advisor Talent Solutions (ATS) partners with independent financial advisors to help them build strong, high-performing teams. We offer flexible recruiting support — from sourcing and screening to hiring guidance and best-practice tools — designed to make the hiring process easier, faster, and more effective. We also connect talented candidates with meaningful opportunities with advisor teams nationwide. Whether someone is exploring a new role or an advisor is ready to hire, our goal is to create a smooth, informed, and positive experience for everyone involved. Advisor Talent Solutions is part of the Advisors Excel, LLC family of companies. Please note that if you are selected for employment, your employer will be the hiring advisor or advisory firm, not Advisors Excel, LLC or its affiliates. Advisors Excel, LLC and its affiliates are not the employer of record and are not responsible or liable for any employment decisions, terms or conditions of employment, compensation, benefits, management, or any claims or disputes that may arise in connection with such employment.
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