CSR

OCH

Posted 3 months ago

Full Time

Marshfield, Missouri

In Person

Smart Summary

Responsibilities

The Customer Service Representative provides direct and indirect patient assistance and coordinates daily clinic activities. They also assist with staff orientation, workflow improvement, and keeping providers informed of progress and issues.

Qualifications

Ozarks Community Hospital is looking for a Customer Service Representative with a high school diploma or equivalent and experience in a front office setting. The role requires knowledge of Medicare, Medicaid, and third-party payors, along with strong organizational and multitasking abilities.

Job Description

HEALTHY COMMUNITIES. COMPASSIONATE CARE.

Ozarks Community Hospital (OCH), located in Marshfield, MO, is seeking a Customer Service Representative; Receptionist to join our Marshfield Clinic

Our Mission: Ozarks Community Hospital and clinics are dedicated to providing exceptional healthcare and preventive services to all patients in an atmosphere of compassion, respect, and dignity, with a commitment to care for the underserved and to improve access to care.

Under the direction of the Clinic Manager provides direct and indirect patient assistance and care in the office/clinic settings. Assists in development and orientation of new office / clinic staff. Assists in coordinating activities of the office /clinic. Assists with covering work schedules and assists to improve work flow. Keeps the providers informed of both progress and potential problems.

Benefits include:

  • Eligibility for health, dental, and vision coverage; 401(k) plan; life insurance; short-term disability; flexible spending accounts; and many other elective benefits subject to plan terms.
  • Paid time off (PTO) earned on an accrual basis starting first day of employment, up to 3.5 weeks per year based on a 40-hour work week.
  • Company-paid holidays.

Requirements:

  • High school diploma or equivalent.
  • Knowledge of Medicare, Medicaid, third party payors.
  • Successful work experience in a front office setting or in another clerical position.
  • Strong working knowledge of office procedures and basic accounting principles.
  • Ability to effectively use and maintain office equipment.
  • BLS or Friends and Family certification preferred.
  • Great organizational and multitasking abilities.

OCH is an Equal Opportunity Employer

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