Experience Services Coordinator

H

Hopesglobalgetaways

Posted about 2 months ago

Full Time

Cary, North Carolina

Fully Remote

Smart Summary

Responsibilities

The Experience Services Coordinator communicates with clients to manage travel interests and organizes itinerary components such as accommodations and activities. They also provide progress updates, respond to client inquiries, and maintain accurate planning records.

Qualifications

This remote Experience Services Coordinator role requires strong communication and organizational skills to assist clients with travel planning. The position involves coordinating itineraries, providing updates, and responding to client inquiries using online tools. It's a great opportunity for those who are comfortable working independently in a virtual setting and are at least 18 years old.

Job Description

Position Summary

We are currently expanding our team and inviting applications for an Experience Services Coordinator opportunity. In this role, you'll support clients as they prepare for upcoming travel experiences by assisting with planning steps, organizing service-related details, and helping ensure each stage of the coordination process remains clear and on track.

This remote position is well suited for individuals who enjoy helping others stay organized, communicating effectively with clients, and contributing to positive service experiences in a flexible virtual environment. Guided onboarding and continued support resources are available for selected candidates.

Core Responsibilities

  • Communicate with clients to gather travel interests, timelines, and planning preferences
  • Assist with organizing itinerary components such as accommodations, transportation, and activities
  • Provide updates related to reservation progress and upcoming coordination steps
  • Help review available travel selections through approved supplier systems
  • Respond to client questions using phone, email, and secure messaging platforms
  • Maintain accurate records connected to coordination activity and planning updates

What This Opportunity Includes

  • Flexible scheduling designed for independent workflow
  • Structured onboarding with continued access to learning resources
  • Access to established coordination tools and supplier partnerships
  • Eligibility for travel-related incentives and recognition programs
  • Opportunities to expand into advanced planning or advisory pathways

Preferred Qualifications

  • Strong communication skills 
  • Reliable organization and attention to important coordination details
  • Comfort working independently in a virtual setting
  • Familiarity with web-based communication platforms and online tools
  • Must be at least 18 years of age or older
  • Applicants must be authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions

H

Hopesglobalgetaways

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