Entry Level Virtual Customer Service Agent

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Globe Life AIL - Lisa Russel

Posted about 2 months ago

Full Time

Cranston, Rhode Island

Fully Remote

Smart Summary

Responsibilities

You will conduct Zoom consultations with clients to guide them through coverage options and help them protect their families. The role involves building relationships and delivering personalized client care while working remotely.

Qualifications

AO is seeking motivated individuals with strong communication skills for a remote client representative role. No prior insurance experience is required, as comprehensive training is provided. The ideal candidate should be self-motivated, professional, and possess basic computer proficiency.

Job Description

Remote Client Representative – Protect Families. Build Your Future. Work From Home

Company: AO
Parent Company: Globe Life
Location: 100% Remote (U.S. & Canada)


Step Into a Legacy of Protection Since 1951

For more than 70 years, AO has proudly provided life, accident, and supplemental health benefits to members of labor unions, credit unions, and associations—helping protect the families who keep our communities strong.

As we continue to grow, we are seeking compassionate, motivated professionals who excel at building relationships and delivering personalized client care. In this fully remote role, you’ll meet with clients through Zoom consultations, guiding them through coverage options and helping them protect what matters most—all from the comfort of your home.


About AO

  • Parent Company: Globe Life
  • Growth: Over 20% expansion last year—even in challenging economic conditions
  • Work Model: Fully Remote (U.S. & Canada)
  • Mission: To protect every child and serve all working people

AO combines the strength of a long-standing organization with the flexibility of a modern, remote work environment.


What We’re Looking For

  • Strong communication and active listening skills
  • Basic computer proficiency and comfort working virtually
  • Self-motivated with a strong work ethic
  • Friendly, professional, and relationship-focused personality
  • Effective time management and organizational skills
  • Leadership or management experience is a plus, but not required

No prior insurance experience is required—comprehensive training and ongoing mentorship are provided.


What We Offer

100% Remote Work
Flexible scheduling from anywhere in the U.S. or Canada.

Weekly Pay + Performance Bonuses
Earn consistent income with structured, performance-based incentives.

Health Insurance Reimbursement
Available after 3 months to support your well-being.

Life Insurance Coverage
Protection for you and peace of mind for your family.

Residual Income & Renewals
Build long-term financial stability through ongoing client relationships.

Retirement & Growth Opportunities
Plan for your future with clear advancement pathways.

Ongoing Training & Mentorship
Receive continuous support and leadership development from experienced professionals.


Interview Process

All interviews are conducted via Zoom video conferencing to ensure convenience, safety, and accessibility.


Be Part of Our Legacy

Join AO and help carry forward a mission that has protected working families for generations—while building a flexible, purpose-driven career of your own.

Apply today.
Submit your resume and contact information to begin your remote journey with AO. 🚀

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Globe Life AIL - Lisa Russel

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