Description

Are you looking for a place that celebrates YOU for being YOU? Do you want to work with people that are fun and work as a team? Where you have the flexibility that you need? Industry-leading Smokey Bones is proud to have been awarded and recognized as a Certified Great Place to Work two years in a row! Go home with cash $$$ tips daily, competitive pay, scholarships, access to our discounts hub, and an amazing culture where we celebrate you for being YOU. Come and find out why our guests are packing our restaurants and we are a Certified Great Place to Work! 

What we Offer: 

A fun environment where we value and celebrate our family members! 

Flexible scheduling. 

Perks for ALL employees on DAY 1! 

Meal discounts and savings on gift cards 

FREE Employee Life Assistance Program services to ALL Smokey Bones employees including a crisis helpline and 3 free counseling sessions. 

Discounts on 1000’s of products and services, including pay-as-you-go plans, through free membership through the benefits hub. 

College scholarships for ALL Smokey Bones employees and their immediate family members with Bellevue University 

Preventative healthcare plan 

Dental 

Vision 

Accident 

Critical Illness 

Limited indemnity for diagnostic, hospital, and prescription drug 

Whole Life 

Preferred legal plan which includes numerous FREE legal services, and up to 70% reduction on representation. * 

Patient planning & advocacy services 

Opportunities for career growth and development throughout the organization. We want to help you reach your fullest potential! 

Additional Benefits offerings starting for full time employees with one year of service 

Job Duties:

• Roll clean silverware for service as necessary
• Remove dirty utensils, plates, and drinks from the table as necessary
• Clean and reset tables after guests leave as necessary
• Sweep service area, take out the trash, and fulfill any cleaning tasks necessary
• Answer phones, take orders, and provide information to guests 
• Enter orders into POS system 
• Package orders efficiently and correctly
• Complete all side work duties and prep as necessary 
• Able to assist guests from beginning to end of the dining experience
• Able to escalate guest issues to management and resolve problems in a constructive way
• Able to communicate well with other teammates to ensure all guest needs are met
• Help with food running 
• Adhere to health and safety regulations in all kitchen and dining areas 
• Follow Manager directions throughout a shift
• Able to interact with guests and help with guest needs

 About Smokey Bones: 

Smokey Bones is a full-service restaurant delivering great barbecue, award-winning ribs, and good times in 63 locations across 16 states. Smokey Bones serves lunch and dinner and has a full bar featuring a variety of bourbons and whiskeys; a selection of domestic, import, and local craft beers; and signature, handcrafted cocktails. We offer a variety of meats that are slow-smoked, fire-grilled, and available for dine-in, pick-up, online ordering, or catering and delivery. 

Requirements

MINIMUM REQUIREMENTS:

Able to communicate (speak, read, and write) in English. 

Legal age in the state to serve alcohol

Authorized to work in the United States

ADDITIONAL REQUIREMENTS:

Excellent customer service and people skills

In-depth knowledge of food sanitation and safety policies

Strong attention to detail

High energy levels

Ability to work in a team

Excellent verbal communication

PHYSICAL REQUIREMENTS: 

Able to bend at the waist and lift items up to 50 lbs. to waist level. 

Able to move items up to 50 lbs. for distances of up to 25 feet. 

Able to remain standing and active for an 8-12 hour shift. 

Able to hear, understand and respond to employees’ and guests’ requests in a loud environment. 

Able to tolerate exposure to cold and hot temperatures (below 0 F and above 90 F) throughout the shift.