Full Time Team Member - The UPS Store #5032 - 16238 Ranch Road 620 N Ste F, Austin TX 78717

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The UPS Store 3744/5032/7825

Posted 2 months ago

Full Time

Austin, Texas

In Person

Smart Summary

Responsibilities

The associate provides world-class customer service by processing shipments, operating retail equipment, and managing customer inquiries. They are responsible for maintaining a clean, organized environment and learning all product and service offerings.

Qualifications

We're looking for friendly and hardworking individuals to join our team. Key responsibilities include processing shipments and returns, sorting mail, and providing excellent customer service. A high school diploma or GED, strong computer skills, and good communication abilities are required.

Job Description

Looking for friendly, hard-working team members to ship packages, process amazon returns, sort mail, and more!

Starts at $15/hr.

35-40 hours per week.

Weekend availability is a plus!

Serving Cat Hollow and surrounding neighborhoods.


The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES          

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS            

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

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The UPS Store 3744/5032/7825

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