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Office Admin

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Primrose School of Cross Creek

Posted 2 months ago

Full Time

Tampa, Florida

In Person

Smart Summary

Responsibilities

The Office Administrator serves as the primary point of contact for families, managing front office operations and school communications. They are responsible for supporting enrollment efforts, maintaining student records, and ensuring the office environment remains professional and organized.

Qualifications

We are looking for an Office Administrator to be the first point of contact for families at our preschool. Key skills include strong phone etiquette, organizational abilities, and a sales mindset to support enrollment efforts. Previous administrative experience and proficiency in Microsoft Office are preferred.

Job Description

We are seeking a friendly, organized, and detail-oriented Office Administrator to join our preschool team. This role is the first point of contact for families and plays a key part in creating a welcoming and professional environment. The ideal candidate will have strong phone etiquette, excellent organizational skills, and the ability to support enrollment efforts through effective communication and relationship-building.

Key Responsibilities:

  •  Greet and assist parents, children, and visitors in a warm and professional manner 
  •  Answer and manage incoming phone calls with exceptional phone etiquette 
  •  Provide information about programs, tuition, and enrollment processes 
  •  Schedule tours and follow up with prospective families to support enrollment growth 
  •  Maintain accurate student records and administrative files 
  •  Assist with enrollment paperwork and ensure compliance with licensing requirements 
  •  Support billing, invoicing, and general office tasks as needed 
  •  Coordinate communication between staff and families 
  •  Help plan and support school events and activities 
  •  Maintain a clean, organized, and efficient front office environment 
Qualifications:

  •  Previous administrative or office experience preferred (early childhood setting a plus) 
  •  Strong phone etiquette and customer service skills 
  •  Excellent organizational and time-management abilities 
  •  Sales mindset with the ability to build relationships and convert inquiries into enrollments 
  •  Proficient in Microsoft Office and basic computer systems 
  •  Strong written and verbal communication skills 
  •  Ability to multitask and work in a fast-paced environment 
  •  Positive attitude and team-oriented mindset 
Preferred Skills:

  •  Experience with preschool or childcare enrollment processes 
  •  Familiarity with Procare or student management systems 
  •  Ability to handle sensitive information with confidentiality 
Benefits:

  •  Competitive pay based on experience 
  •  Paid time off and holidays 
  •  Supportive and positive work environment 
  •  Opportunities for growth within the school 
Scheduled Shift: 9:00-6:00pm

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Primrose School of Cross Creek

Primrose Schools® is a national franchise company that provides high-quality early education and care to children and families across America. Our state-of-the-art school environment, exclusive Balanced Learning® approach and national Cognia® accreditation have set us apart in the early education and care industry for over 40 years. There are more than 500 Primrose schools nationwide, serving children 6 weeks old through kindergarten and after school. Each school is independently owned and operated by dedicated Franchise Owners who partner with parents to help children build a strong foundation for future learning and life.
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