Title:

Financial Counselor

Job Type:

Regular

Company:

Roswell Park Comprehensive Cancer Center

Department:

Radiation Medicine

Time Type:

Full time

Weekly Hours:

40

FTE:

1

Shift:

First Shift (United States of America)

Summary:

Join a supportive, mission-driven team where your work truly makes a difference. In this role, you will serve as a vital link between the organization, patients, and insurance companies—helping ensure patients receive timely access to care by facilitating and expediting financial clearance for evaluations and treatment.

As a Financial Counselor, you’ll collaborate closely with Admissions, Authorization teams, Clinic staff, Patient Accounting, and Physician Billing, playing a key role in a smooth and positive patient experience. This position offers variety, meaningful interaction, and the opportunity to build strong relationships across departments while maintaining accurate and organized financial clearance records.

Why You’ll Love This Role:
- Make a direct impact on patient access to care
- Work cross‑functionally with multiple teams
- Develop valuable experience in healthcare operations and insurance coordination
- Stable schedule with competitive pay and strong benefits

Compensation:
The starting hourly rate is $21.81 which includes a comprehensive benefits package.

Qualifications:

Required Education and Experience
1. High School diploma or High School Equivalency diploma and the equivalent of one (1) year of full-time experience in pre-certifications and follow-up procedures or a related field; or
2. High School diploma or High School Equivalency diploma and successful completion of a Patient Access Representative traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park).

NOTE:
Required degrees must have been granted by an accredited college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices.

Preferred Qualifications:

The preferred candidate will have prior experience with pre-authorizations, experience with patient interaction in a medical setting, experience working with health insurance companies, knowledge of basic medical terms and basic computer skills and knowledge of Health-E-Net.

Equal Employment Opportunity Statement

Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual’s relationship or association with a member of a protected category or any other protected group status as defined by law.

Reasonable Accommodation Request

RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email HR-PayAndBenefits@RoswellPark.org and let us know the nature of your request and your contact information.

Our Core Values

RPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect.

Historical Compensation Information Statement 

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.