Zone Specialist Full Time

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Ollie's Bargain Outlet

Posted 3 months ago

Full Time

Toms River, New Jersey

In Person

Smart Summary

Responsibilities

The Zone Specialist is responsible for maintaining store appearance, merchandising products, and providing excellent customer service within their assigned zone. They also assist with training new staff and ensuring store cleanliness and organization.

Qualifications

Ollie's is looking for a Zone Specialist to assist customers and maintain store appearance. Key qualifications include at least six months of retail experience, strong communication skills, and the ability to work evenings, weekends, and holidays. This role requires a positive attitude and the ability to interact well with both customers and fellow associates.

Job Description

Join our team and live the Ollie-tude!: (Ollie’s Core Values)

    • BE A TEAM PLAYER- Associates are expected to be supportive and work together.
    • BE CARING- How do I treat others with courtesy, dignity, and respect?
    • BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
    • BE COMMITTED- Operate with grit, passion, tenacity, and action.
    • BE GROWING- How do we get better every day?
    • BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie’s Associate Benefits:

    • Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
    • 401K, generous company match with immediate vesting.
    • Strong career growth & talent development culture.
    • 20% Associate discount on all Ollie’s purchases.
    • Vast array of voluntary benefits.

Position Overview:

The Zone Specialist (ZS) assists customers and helps to maintain the store appearance. The ZS is responsible for all aspects of customer service, merchandising, and store maintenance, with primary focus on their assigned store zone.

Primary Responsibilities:

  • Merchandising responsibilities in assigned zone.
  • Assist with training new Zone Specialists.
  • Be knowledgeable of all promotions and advertisements to ensure that customer questions can be answered and to assist with selling product; support Ollie’s Army and other donation programs throughout the year.
  • Maintain assigned zone in a neat and organized fashion.
  • Assist with pricing items, merchandising product, and recovering the store.
  • Communicate customer needs to Team Leaders when necessary.
  • Maintain the cleanliness of the overall store.
  • Complete any additional responsibilities and/or duties as assigned.

Qualifications:

  • Minimum of six months’ retail experience in a mid-size to large retail service-oriented business preferred.
  • Ability to work evenings, weekends, and holidays on a regular basis.
  • Ability to communicate effectively.
  • Ability to exercise sound judgment.
  • Ability to preserve confidentiality of information.
  • Accuracy and attention to detail.
  • Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.
  • Knowledge of industry terms and processes.
  • Outstanding interpersonal and listening skills.
  • Must have a positive attitude and the ability to interact well with customers and Associates.

Physical Requirements:

  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods.
  • Ability to bend and twist frequently.
  • Ability to grip, reach, and pinch with arms and hands frequently.
  • Ability to squat, kneel, balance, and climb ladders occasionally.
  • Ability to work in a constant state of alertness and safe manner.

This pay represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  Pay ranges may be different in other locations.  Actual associate pay will be based on work location, position, experience, skill level, qualifications, and other relevant factors. Associate will not be compensated below the minimum wage for the specific location where the individual has applied in accordance with city, county, and state requirements.

New Hire Starting Pay: $16.67 - $17.67.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.

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Ollie's Bargain Outlet

Harrisburg, PA-based Ollie’s Bargain Outlet is one of America’s largest retailers of closeouts, excess inventory and salvage merchandise. Our buyers scour the world looking for great deals to deliver to our customers. You’ll find lots of famous brand-name goods in our 500+ "semi-lovely"​ store locations, and the inventory is always changing! Not only do we value our customers, but we understand that our associates are our most valuable resource. Our people are the key to our success. We pride ourselves in a 75% target internal rate-of-promotion. We invest in our associates for the growth of their future and ours. Ollie’s does this through our OLI (Ollie’s Leadership Institute) program, which is designed to train and develop associates for their next internal move within the company. Ollie’s seeks and encourages an entrepreneurial spirit by offering a non-planogram environment that allows store managers to use their space to the best of their ability and knowledge. The first Ollie’s Bargain Outlet store opened in Mechanicsburg, PA in 1982. Since then, we have grown to become one of the largest deep-discount retailers in America. We currently operate 500+ store locations in 31 states, along with a Store Support Center in Harrisburg, PA, and three distribution centers, one in York, PA, Commerce, GA and another in Lancaster, TX. Visit the Careers Section of our website to view job opportunities - ollies.us/careers.
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