Core Responsibilities:
• Evaluate, monitor and supervise employee’s performance.
• Maintain par and inventory levels of all products.
• Responsible for daily operations of all Food and Beverage Outlets throughout the casino.
• Assist the Food and Beverage Manager in implementing new products, pricing, and menu changes.
• Maintain and abide by Health Department, OSHA, and safety standards.
• Implement programs for improvements and more effective daily operational services.
• Administer InfoGenesis POS system.
• Responsible for all areas for proper security, handling, and the accountability of company funds.
• Monitor food and beverage inventories for proper handling.
• Maintain manpower requirements for each department and establish schedules to provide the maximum service to patrons while maintaining cost for operational or seasonal demands.
• Assign duties as necessary
• Review and implement employee status, including hiring and counseling.
• Takes care of problems and questions that the customers have and try to sort them as soon as possible while maintaining excellent customer satisfaction.
• Perform all duties as deemed necessary for the success of the department.
• Performs all other job-related duties as assigned.

Qualifications/Requirements:
• At least 1 year of management experience in high volume hotel and/or casino beverage department.
• Working knowledge of all beverage equipment.
• Excellent customer service and satisfaction skills.
• Ability to lead and mentor a team.
• Ability to work under pressure.
• Have interpersonal skills to deal effectively with all business contacts.

• Professional appearance and demeanor.
• Work varied shifts, including weekends and holidays.
• High School diploma and equivalent.
• Able to effectively communicate in English, in both written and oral forms.

Preferred:
• Previous supervisory experience.
• Previous experience working in a similar resort setting.
• Previous experience managing employees using a Collective Bargaining Agreement.