Retail Assistant Store Manager

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Ollie's Bargain Outlet

Posted 3 months ago

Full Time

Toledo, Ohio

In Person

Smart Summary

Responsibilities

The Retail Front End Team Leader oversees daily front-end operations, including associate productivity, customer service standards, and store maintenance. They are also responsible for managing payroll, shrink reduction, and supporting the hiring and development of store associates.

Qualifications

Ollie's is looking for a Retail Assistant Store Manager with a high school diploma (or equivalent) and 1-2 years of supervisory experience in retail. You should be a team player with a positive attitude, able to work flexible hours including evenings, weekends, and holidays, and have strong customer service skills.

Job Description

Join our team and live the Ollie-tude!: (Ollie’s Core Values)

    • BE A TEAM PLAYER- Associates are expected to be supportive and work together.
    • BE CARING- How do I treat others with courtesy, dignity, and respect?
    • BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
    • BE COMMITTED- Operate with grit, passion, tenacity, and action.
    • BE GROWING- How do we get better every day?
    • BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie’s Associate Benefits:

    • Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
    • 401K, generous company match with immediate vesting.
    • Strong career growth & talent development culture.
    • 20% associate discount on all Ollie’s purchases.
    • Vast array of voluntary benefits.

The Retail Front End Team Leader provides leadership for the successful operation of the entire front-end of store. Ollie’s Retail Front End Team Leader helps lead a retail sales team that’s passionate about selling merchandise and ensures a good customer experience. Responsibilities include Associate development, customer service, asset protection and store maintenance.

Primary Responsibilities:

  • Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
  • Assist with managing payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
  • Provide leadership with the Associates regarding all donation programs and Ollie’s Army sign-up and membership.
  • Lead monthly safety meetings and ensure follow-up actions are completed.
  • Assist with the hiring, development, supervision, and scheduling of store Associates to support staffing and performance goals.
  • Support merchandising execution and ensure pricing updates are completed as required.
  • Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Qualifications:

  • High school diploma or equivalent required.
  • Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
  • Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
  • Positive attitude and team player who interacts well with customers and associates.

Physical Requirements:

  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work in a constant state of alertness and safe manner.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.

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Ollie's Bargain Outlet

Harrisburg, PA-based Ollie’s Bargain Outlet is one of America’s largest retailers of closeouts, excess inventory and salvage merchandise. Our buyers scour the world looking for great deals to deliver to our customers. You’ll find lots of famous brand-name goods in our 500+ "semi-lovely"​ store locations, and the inventory is always changing! Not only do we value our customers, but we understand that our associates are our most valuable resource. Our people are the key to our success. We pride ourselves in a 75% target internal rate-of-promotion. We invest in our associates for the growth of their future and ours. Ollie’s does this through our OLI (Ollie’s Leadership Institute) program, which is designed to train and develop associates for their next internal move within the company. Ollie’s seeks and encourages an entrepreneurial spirit by offering a non-planogram environment that allows store managers to use their space to the best of their ability and knowledge. The first Ollie’s Bargain Outlet store opened in Mechanicsburg, PA in 1982. Since then, we have grown to become one of the largest deep-discount retailers in America. We currently operate 500+ store locations in 31 states, along with a Store Support Center in Harrisburg, PA, and three distribution centers, one in York, PA, Commerce, GA and another in Lancaster, TX. Visit the Careers Section of our website to view job opportunities - ollies.us/careers.
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