Customer Service Representative - State Farm Agent Team Member

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Chuck Mcaveney - State Farm Agent

Posted 3 months ago

Full Time

Philadelphia, Pennsylvania

In Person

Smart Summary

Responsibilities

The representative will answer customer inquiries, provide policy information, and assist with policy changes. They are also responsible for processing insurance claims and maintaining accurate records of all customer interactions.

Qualifications

We are seeking a detail-oriented and empathetic Customer Service Representative to provide exceptional service and support to State Farm customers. Previous customer service experience is preferred, and strong communication and multitasking skills are essential. This role offers opportunities for advancement for driven and sales-minded individuals.

Job Description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Chuck Mcaveney - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

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Chuck Mcaveney - State Farm Agent

At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are passionate and driven to create possibilities, and we’re serious about helping customers by providing solutions for all of life’s moments. Like a good neighbor, State Farm is there.®
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