Host/Busser

The Original Pancake House

Posted 3 months ago

Full Time

City of White Plains, New York

In Person

Smart Summary

Responsibilities

The host is responsible for greeting and seating guests while managing the flow of the dining area to ensure an exceptional experience. They also handle payments, answer phones, and take to-go orders as needed.

Qualifications

We're seeking a friendly, customer-focused individual to join our team as a Host/Busser! Prior experience in a restaurant is preferred, along with the ability to communicate effectively and handle basic physical requirements. A positive attitude and willingness to learn are key to succeeding in this role.

Job Description

Benefits:
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Training & development
We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests. 

Responsibilities: 
  • Greet guests and seat them at tables or in waiting areas
  • Provide guests with menus
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
  • Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
  • Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
  • Operate cash registers to accept payments for food and beverages
  • Answer the phone.
  • Take to-go orders when necessary.
  • Keep the host stand neat, tidy, and presentable for guests.
Qualifications: 
  • Previous restaurant hosting or serving experience preferred 
  • Friendly and customer-focused personality 
  • Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
  • Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
  • Ability to effectively communicate on the telephone
  • Must be able to carry trays or supplies (10-30 lbs.)
 Complete our short application today! 

The Original Pancake House

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