Retail Department Manager

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Ollie's Bargain Outlet

Posted 2 months ago

Full Time

Jackson Township, Ohio

In Person

Smart Summary

Responsibilities

The Retail Department Manager is responsible for driving department sales through effective merchandising, customer service, and store maintenance. They also oversee daily operations, including training associates and ensuring visual standards are met.

Qualifications

We are seeking a Retail Department Manager to drive sales, provide excellent customer service, and maintain store standards. The ideal candidate will have at least six months of retail experience, a positive attitude, and the ability to work flexible hours, including evenings, weekends, and holidays. Strong communication and teamwork skills are also essential for this role.

Job Description

Join our team and live the Ollie-tude!: (Ollie’s Core Values)

    • BE A TEAM PLAYER- Associates are expected to be supportive and work together.
    • BE CARING- How do I treat others with courtesy, dignity, and respect?
    • BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
    • BE COMMITTED- Operate with grit, passion, tenacity, and action.
    • BE GROWING- How do we get better every day?
    • BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie’s Associate Benefits:

    • Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
    • 401K, generous company match with immediate vesting.
    • Strong career growth & talent development culture.
    • 20% associate discount on all Ollie’s purchases.
    • Vast array of voluntary benefits.

The Retail Department Manager grows department sales to achieve the store sales plan. The Retail Department Manager responsibilities include aspects of merchandising, customer service, and store maintenance.

Primary Responsibilities:

  • Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
  • Be knowledgeable of all products, promotions, and advertisements to ensure that customer questions can be answered and to assist with selling product
  • Assist with receiving the truck and pricing items.
  • Ensure that all product within the department is merchandised and recovered per the visual merchandise standards.
  • Communicate customer needs to Team Leaders when necessary.
  • Assist with training new Associates.
  • Accurately and efficiently operate the register.
  • Maintain the cleanliness of the overall store, complete any additional responsibilities, and/or duties as assigned.

Qualifications:

  • Minimum of six months’ retail experience in a mid-size to large retail service-oriented business preferred.
  • Ability to work evenings, weekends, and holidays on a regular basis.
  • Must have a positive attitude and the ability to interact well with customers and Associates.

Physical Requirements:

  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work in a safe manner

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.

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Ollie's Bargain Outlet

Harrisburg, PA-based Ollie’s Bargain Outlet is one of America’s largest retailers of closeouts, excess inventory and salvage merchandise. Our buyers scour the world looking for great deals to deliver to our customers. You’ll find lots of famous brand-name goods in our 500+ "semi-lovely"​ store locations, and the inventory is always changing! Not only do we value our customers, but we understand that our associates are our most valuable resource. Our people are the key to our success. We pride ourselves in a 75% target internal rate-of-promotion. We invest in our associates for the growth of their future and ours. Ollie’s does this through our OLI (Ollie’s Leadership Institute) program, which is designed to train and develop associates for their next internal move within the company. Ollie’s seeks and encourages an entrepreneurial spirit by offering a non-planogram environment that allows store managers to use their space to the best of their ability and knowledge. The first Ollie’s Bargain Outlet store opened in Mechanicsburg, PA in 1982. Since then, we have grown to become one of the largest deep-discount retailers in America. We currently operate 500+ store locations in 31 states, along with a Store Support Center in Harrisburg, PA, and three distribution centers, one in York, PA, Commerce, GA and another in Lancaster, TX. Visit the Careers Section of our website to view job opportunities - ollies.us/careers.
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