Collections Specialist Non Manager

SAMSON FUNDING

Posted 3 months ago

Full Time

Boca Raton, Florida

In Person

Smart Summary

Responsibilities

The Collections Specialist will manage multiple accounts by conducting outbound and inbound calls to resolve outstanding balances. They will also collaborate with the accounting team to reconcile accounts and negotiate payment plans while maintaining professional client communications.

Qualifications

Samson Funding is looking for a Collections Specialist with 1-2 years of experience to work in their Boca Raton, Florida office. Key skills include communication, problem-solving, and basic computer proficiency. Prior experience in customer service, collections, or business finance is a plus, and speaking Spanish is also a plus, but not required.

Job Description

Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Training & development
  • Vision insurance
Role: Collections Specialist, Non Manager role
Location:
Boca Raton, Florida office

Website:
SamsonFunding.com
LinkedIn: https://www.linkedin.com/company/samsonfunding 
 Samson Funding is a Non-Bank alternative enabling businesses nationwide to access much needed working capital to grow. To make sure we can tailor options to our clients needs, in addition to our in-house funding programs we have partnered with both Bank and Non-Bank Lenders across the country. Our programs include SBA Loans, Asset Based Loans, Account Receivable Factoring/Financing, Revenue Based Financing, etc...
 
-This is an in-office role, not remote**         
-Entry level role (1-2 years experience)                                                                                                                                                                                    -Speaking Spanish is a plus, but not required
 Essential Duties of the Collections Specialist include:
  • Tactful account confidentiality 
  • Proactively manage multiple accounts 
  • Analyze business financials thoroughly according to established procedures 
  • Conduct outbound and inbound calls daily to resolve outstanding balances to minimize aging accounts 
  • Manage client communications and provide accurate account details and information with an elevated level of professionalism and integrity
  • Negotiate payment plans while maintaining excellent customer service 
  • Monitor payment plan and ensure commitments are honored 
  • Partner cross- functionally to resolve issues impacting payment timelines 
  • Collaborate with the accounting team to reconcile accounts and manage accounts  
 Knowledge & Qualifications:
  • Basic computer skills: Excel, Gmail 
  • Excellent communication skills via phone and email
  • Desire to crush collecting goals while balancing firmness with professionalism 
  • Work “athlete” - someone who is coach-able, innovative, focused and adaptable
  • Resourceful, able to prioritize and problem solve
  • Ability to work independently and in a team environment
  • Self-motivated, organized and excellent follow-up discipline with attention to detail
  • Solutions oriented approach 
  • Prior experience in customer service, collections, or business finance is a plus 
Who This Role Is NOT For
  • Those who avoid phone conversations about financial responsibility.
  • Those who struggle with consistent follow-up or structured workflows.
  • Those who are uncomfortable asking for payment or resolving balances.
  • Those who prefer loosely managed tasks instead of clear accountability.
 Benefits:
  • Supportive and collaborative work environment 
  • Paid time off
  • Medical, Dental and Vision
  • Benefits Premium 100% covered by the company
  • HSA & FSA options 
  • 401(K)
  • Profit Sharing 

Job Type: Full-time
Job Location: Boca Raton, Florida
Work Location: In-office (not remote)
Shift: Monday-Friday, 9a.m.-6p.m.
Salary: $50k base salary                                                                                                                                                                                                   

 Samson Funding is a BBB‑accredited company – A trusted name within the industry!

SAMSON FUNDING

Samson Funding provides revenue-based financing catered to your company’s specific needs. We make the process fast and easy to help you achieve your business goals.
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