Fair Haven Community Health Care 

For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.

Job purpose

The role of Pharmacy Clerk is vital toward fulfilling the mission of the Fair Haven Community Health Center (FHCHC). The responsibilities for serving in this capacity include supporting a entity owned Retail Pharmacy located in New Haven or Branford. As a Federal Qualified Health Care facility, our pharmacy team plays an important role in delivering medication and pharmaceutical care to an underserved community. This includes immunizations, patient consultation, medication therapy management, and management of high-risk patients.

Duties and responsibilities

Reporting to the Pharmacist in Charge, the Pharmacy Clerk is an integral member of the FHCHC team, working collaboratively to assist and support FHCHC providers and patients. Typical duties include but are not limited to:

• Assist with operational activities of the pharmacy.
• Maintain professional working relationships at all times, with the pharmacy staff, physicians, nurses, and other medical personnel.
• Deliver high quality customer service and be available to customers at all times.
• Demonstrate a friendly and helpful attitude to best address customer needs.
• Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations.
• Assist in organize medications for pharmacist pursuant to wholesaler deliveries,
• Reconcile invoices and match items received to the items billed.
• Schedule deliveries, call patients and reconcile delivery records
• Assess inventory and ensure medication availability by delivering medications to patients and ordering when needed.
• Supports the 340B program managing inventory and helps pharmacy team maximize the effectiveness of the program.
• Contribute to the pharmacy team by supporting compliance efforts, security protocols and overall pharmacy operations.
• Any additional tasks assigned by the Pharmacist In Charge or the Chief of Pharmacy Services.

• High School diploma or equivalent is required, Two years of relevant experience may be considered in lieu of degree requirement.  
• Two years related Pharmacy Clerk experience, customer service experience in a pharmacy environment is preferred.
• Pharmacy Clerk registration in the State of Connecticut is required or the ability to register within 90 days of hire.
• The successful applicant must demonstrate high quality interpersonal relations and customer service skills.
• Bilingual required (English and Spanish)
• BLS Certification required (this may be obtained after hire).

American with Disabilities Requirements:

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.