Account Coordinator - Phoenix

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Human Resources – JTB Americas Group of Companies (JTB Americas, JTB Hawaii, JTB Hawaii Travel, JTB USA, MC&A, Tachibana Enterprises, Travel Plaza Transportation)

Posted 2 months ago

Full Time

Phoenix, Arizona

Remote OK

Smart Summary

Responsibilities

The Account Coordinator supports the Sales Team by developing custom proposals, managing vendor relationships, and generating contracts. They also provide program support, including on-site assistance, and maintain sales kits and promotional materials.

Qualifications

We are seeking an Account Coordinator to support the Sales Team by creating proposals, reserving vendors, and providing program support. Ideal candidates should have 1-2 years of experience in the DMC industry or event planning, strong computer and communication skills, and the ability to manage multiple projects.

Job Description

Account Coordinator Job Details

Multi award winning Destination Management Company, MC&A, provides a range of specialized services for its clients, from event development and strategy to creative direction and design, from budgeting and on-site execution to financial reconciliation.

We are currently seeking an Account Coordinator whose primary responsibilities will be to support the Sales Team. This position must reside in Phoenix, and it is $25/hour

 

ABOUT THE ROLE

The Account Coordinator supports our Account Executives and assists with the coordination of a

program’s success. Responsibilities include but are not limited to:

Essential Job Functions:

  • Create/develop custom proposals
  • Reserve/confirm vendors, maintaining open communication throughout the proposal and contracting process
  • Generate Letter of Agreement (LOA) s and contracts
  • Create/update sales kits and promotional materials
  • Provide program support (sometimes on-site) as needed
  • Manage and develop vendor library through research (product development)
  • Build strong relationships with customers (internal and external) and vendors/suppliers
  • The position is primarily M-F, 8:30am-5:00pm, however, flexibility is important (evenings/weekends may be required)

ABOUT YOU

Our ideal candidate will have the following

  • 1-2 years’ experience in the DMC industry and/or event planning preferred
  • In depth knowledge of destination
  • Excellent computer skills in Microsoft Office (Word, Excel, Powerpoint, Outlook)
  • Excellent communication skills both verbal and written. Ability to communicate clearly and concisely, both verbally and in writing.
  • Strong problem-solving and analytical skills including decision making, time management, and task prioritization
  • Manage concurrent projects in deadline driven environment. Must possess the ability to multitask, perform efficiently under tight deadlines.
  • Detail oriented, resourceful and able to work independently as well as with a team
  • Self-starter who can work with minimal direction at tasks with a sense of urgency and dedication to accomplishing them

Physical and Mental Demands:

  • Dedicated office space in your remote location.
  • Constant: Requires alertness, attention to detail and concentration.
  • Constant: Highly organized and able to adapt quickly to shifting priorities.
  • Able to interpret and follow a variety of instructions furnished in written, verbal diagram or schedule form.
  • Constant: Able to work under pressure to meet deadlines, use sound judgment, work cooperatively with others and deal constructively with conflict.
  • Constant: Able to handle stressful situations, solve problems and complaints in a timely and professional manner.
  • Frequent: Able to communicate with vendors and clients (internal and external) over phone and email.
  • Constant: Able to constantly operate a computer and other office productivity machinery, such as a copier and printer.
  • Constant: Must be able to remain in a stationary position 75% of the time.

Communication Demands:

  • Constant: Talk and write to receive instructions and requests from manager, co-workers, clients and/or vendors.
  • Constant: Read, compose, and edit documents and emails from manager, co-workers, clients and vendors.
  • Constant: Respond to verbal and written requests/instructions from manager, clients, co-workers, and vendors.
  • Occasional: Visit different sites (i.e. activity vendors, venues, hotels, etc.).

MC&A offers full medical, dental and vision benefits to full-time employees, in addition to 401(K) and income protection options.

MC&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MC&A complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

MC&A expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of MC&A’s employees to perform their job duties may result in discipline up to and including discharge.

Job Type: Full-time, Remote

Benefits:

  • 401(k)
  • Health and Dental insurance
  • Paid time off

Schedule:

  • 8-hour shift
  • Monday to Friday
  • Weekends as needed

To submit an application, click on the Apply button at the top of this page.

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Human Resources – JTB Americas Group of Companies (JTB Americas, JTB Hawaii, JTB Hawaii Travel, JTB USA, MC&A, Tachibana Enterprises, Travel Plaza Transportation)

The core mission of the JTB Group is to generate value by bringing people, places and possibilities together in innovative ways. JTB traces its roots back to 1912 when the “Japan Tourist Bureau” was founded to welcome international travelers in Japan. Since then, our activities and clientele have expanded remarkably, and we are about far more than just travel. Through a vast array of products, services and solutions that range from business travel, MICE and employee benefits to publishing, merchandising and digital solutions, we bring excitement and unforgettable experiences to individuals, businesses and institutional customers all around the world. Despite the continuous changes in a dynamic world, the JTB Group remains as committed now as 112 years ago to delivering unrivaled satisfaction and unsurpassed value through innovative, industry-leading solutions and signature JTB services. Embark on your journey with us and experience: Perfect Moments, Always. English Website: https://www.jtbcorp.jp/en/ Japanese Website: https://www.jtbcorp.jp/jp/
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