IT Summer Intern
Carthage System
IT Summer Intern
Carthage System
Posted 3 days ago
Internship
Carthage Township, Illinois
In Person
Smart Summary
The intern will provide Tier 1 helpdesk support, including hardware and software troubleshooting, device deployment, and user account management. They will also assist with network monitoring, inventory maintenance, and participation in various IT projects.
We are seeking an IT Summer Intern to assist our IT department with system maintenance, troubleshooting, and daily operations. The ideal candidate is currently pursuing a degree in IT, Computer Science, or a related field, and has a basic understanding of Windows OS, networking fundamentals, and Microsoft 365 applications. Strong problem-solving and communication skills are essential for this role.
Must Have Skills for ATS
Helpdesk support
Hardware troubleshooting
Network monitoring
Windows OS
Microsoft 365
Active Directory
Entra ID
PowerShell
Scripting
Device deployment
User account management
Ticketing systems
Networking fundamentals
IP
DNS
DHCP
Job Description
Position Overview
The Summer IT Intern supports the IT department in maintaining systems, troubleshooting technical issues, and assisting with daily IT operations. This role provides hands-on experience in a real-world IT environment while contributing to ongoing projects and support tasks.
Key Responsibilities
- Provide Tier 1 helpdesk support for hardware, software, and network issues
- Assist with device setup and deployment (PCs, laptops, mobile devices, printers)
- Perform basic troubleshooting for Windows, Microsoft 365, and common business applications
- Support user account management (password resets, access provisioning)
- Document incidents, solutions, and procedures in the IT ticketing system
- Assist with network monitoring and system checks
- Help maintain inventory of IT equipment and assets
- Participate in IT projects such as upgrades, migrations, disposing of equipment or system rollouts
- Follow company security policies and best practices
Required Qualifications
- Currently pursuing a degree in Information Technology, Computer Science, or related field
- Basic understanding of:
- Windows OS
- Networking fundamentals (IP, DNS, DHCP)
- Microsoft 365 / Office applications
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
Preferred Qualifications
- Experience with:
- Active Directory / Entra ID
- Helpdesk or ticketing systems
- PowerShell or basic scripting
- Familiarity with:
- Hardware troubleshooting
- Printers and peripheral devices
Learning Opportunities
- Exposure to real-world IT operations and infrastructure
- Hands-on experience with enterprise tools and systems
- Mentorship from experienced IT professionals
- Participation in live projects and deployments
Carthage System
The Carthage System is a collective group of individual farm families throughout the Midwest linked together through the common goal of optimizing health, genetic performance, and cost of production throughout the value chain. Professional Swine Management, LLC, headquartered in Carthage IL, provides comprehensive management to the facilities that make up the Carthage System. The Carthage System and Professional Swine Management (PSM) have one main focus: managing and optimizing all phases of pork production including breeding, gestation, farrowing, nursery, and finishing.
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