Assistant Manager in Training
The Escape Game
Assistant Manager in Training
The Escape Game
Posted 3 days ago
Full Time
Washington, District of Columbia
In Person
Smart Summary
The Assistant Manager in Training supports the General Manager by executing initiatives and coaching the team to uphold company standards. They are responsible for maintaining a high level of hospitality and ensuring guest needs are met.
This role is for someone with great interpersonal and communication skills who enjoys serving others and can maintain composure in a fast-paced environment. The position requires flexible availability, including nights, weekends, and holidays, and the ability to handle physical tasks. A positive attitude and basic computer skills are also important for success in this role.
Must Have Skills for ATS
Hospitality
Customer service
Coaching
Leadership
Cash management
Interpersonal skills
Communication skills
Computer skills
Problem solving
Time management
Job Description
https://drive.google.com/file/d/1pCLn-DxUcO_wX19MLX8QepuR5dh_j15l/view?usp=sharing
THE ROLE:
Our team members are world-class hospitality experts who are genuinely delighted to anticipate each individual guest’s needs, enthusiastically serve them, and do whatever it takes to make their day!
Assistant Managers in training serve and support their GM by executing their initiatives, championing TEG’s values, and coaching my team to uphold TEG standards through continuous, gracious pressure. They are a humble, teachable trainee who is eager to learn from and apply feedb ack from their GM and Region Leader.
REQUIREMENTS
● Required to work at least 2 weekend shifts and 2 night shifts per week unless requested off in writing through email and TEG’s timekeeping software at least two weeks in advance.
● Flexible availability. This role often works nights, weekends, and/or holidays.
● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs.
● Align with TEG’s Uniform Standards.
KNOWLEDGE, SKILLS & ABILITIES
● Genuine love for serving others
● Flexibility in a rapidly changing work environment
● Consistently fantastic attitude
● Managing cash systems
● Strong interpersonal and communication skills
● Ability to positively influence others
● Basic computer skills
● Maintains composure in high-stress, fast-paced environments
BENEFITS FOR FULL TIME TEAM MEMBERS
- 401(k)
- 401(k) matching
- Health Insurance
- Employee discount
- Vision insurance
- Dental insurance
- Flexible spending account
- Life insurance
- Flexible schedule
The Escape Game
The Escape Game is an experiential entertainment company with a host of escape room games and 30+ locations across the United States including New York City, Los Angeles, Honolulu, Orlando, and Nashville. We've served over 5 million guests and are continuing to develop unique games and open new store locations. We specialize in creating top-level escape rooms and immersive team building experiences. Our games are crafted at our “Adventure Factory” in Nashville, TN by a team of game designers, architects, engineers, carpenters, scenic artists, tech experts, and storytellers. It’s where we let our imaginations run wild and dream up our next adventure. It’s where we tinker and obsess over every detail because we want to get it just right for our guests.
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