Service Advisor

G

GATR Truck Center

Posted 2 months ago

Full Time

Elk River, Minnesota

In Person

Smart Summary

Responsibilities

The Service Advisor is responsible for scheduling shop work to maximize productivity and managing customer interactions regarding service appointments and repair progress. They must also explain repair costs, coordinate parts requirements, and ensure compliance with manufacturer warranty procedures.

Qualifications

GATR Truck Center is seeking a full-time Service Advisor with 1-3 years of experience. Key requirements include a high school diploma or equivalent, a valid driver's license, and strong communication and organizational skills. Familiarity with heavy vehicle service terminology is also important.

Job Description

Description

Join Our Dynamic Team at GATR Truck Center!

Do you have a GATRdone attitude, a strong work ethic, and a passion for growth and excellent customer service? If so, we want YOU on our team!

Position: Full-Time Service Advisor

Location: Elk River, MN

Compensation: Competitive pay based on experience and qualifications.

Why GATR Truck Center?

At GATR Truck Center, we value our team members and offer a supportive environment where you can thrive. We're an authorized dealership for Volvo, Hino, Mack, and Kalmar Ottawa trucks, serving five locations in Minnesota and Iowa. Our mission is to provide outstanding service and support to our customers, and we need passionate individuals like you to help us achieve that.

What You'll Do:

  • Maximize Productivity: Schedule shop work to ensure maximum productivity and department profitability.
  • Customer Interaction: Schedule service appointments, gather customer and vehicle data, and keep customers updated on repair progress.
  • Detailed Explanations: Explain repair costs and time requirements, obtain proper authorizations, and provide detailed explanations of completed work.
  • Compliance: Ensure compliance with manufacturer warranty and policy procedures.
  • Coordination: Coordinate part requirements with the parts department and handle telephone inquiries.

Requirements

Qualifications:

  • 1-3 years of experience
  • High School Diploma or Equivalent
  • Valid Driver's License and insurable driving record
  • Strong organizational and communication skills
  • Familiarity with heavy vehicle service terminology

Perks & Benefits:

  • Health Insurance: Significant employer contribution
  • Dental & Vision Insurance
  • Life Insurance
  • Disability Insurance: Short-term and long-term
  • 401(k) Plan + up to 6% company match
  • Paid Training & PTO
  • Clothing Allowance

Ready to Join Us?

If you're ready to take your career to the next level with a company that values you, apply today! We can't wait to meet you.

GATR Truck Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin, or other legally protected classifications.

Apply Now and Let's GATRdone Together!

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GATR Truck Center

"At GATR Truck Center, we believe in quality. From the trucks, truck parts and service we provide, to the people we employ. We want you to be 100% satisfied with the equipment you purchase. GATR offers a full line of new and used trucks and trailers to fill all of your needs."​ Located in Sauk Rapids and Elk River, MN and Cedar Rapids, Waukee and Waterloo, Iowa.
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