Job Summary:  

Responsible for providing direct patient care and/or direct ancillary support services as directed by the provider or other medical/nursing staff. This position is of greater responsibility than a Medical Assistant I and is expected to have a higher clinical knowledge and skill set.

Functions and Duties:

• Contact patients via phone or mail regarding the need to be medically evaluated on a periodic basis or due to abnormal test results or missed appointments.
• Contribute to the orderliness of the patients’ and staffs’ environment in collaborative responsibility for the patient.
• Report complaints or questions from the patient and/or family member to the health center or office manager. 
• Cooperate with direct supervisor in seeking ways to improve the quality of patient care and more efficient nursing time management.
• Work as cooperative member of the staff to provide quality patient care.
• Clarify with provide on orders or procedures which involve quality patient care.
• Take patients’ blood pressure, weight, temperature, notifying nurse or provider responsible for that patient of any unusual findings.
• Answer phone and provide a clear message in the patient’s chart. 
• Clean and restock examination rooms.
• Administer intramuscular, subcutaneous and intradermal injections after checking the five rights for medication administration and for the presence of allergies prior to administration and observing for side effects after administration.
• Perform skin puncture and venipuncture in laboratory when necessary.
• Obtain laboratory specimens. 
• Complete electrocardiograms.
• Monitor and stock supplies on a regular basis, notifying proper person of low levels of supplies.
• Perform other duties as assigned.
• Performs all other duties as assigned.
• Perform other duties as assigned.

Minimum Qualifications:

Education

• High School diploma or a GED equivalent required.
• Graduate of an accredited school for Medical Assistants required.

Experience

• 6 – 12 months working as an Medical Assistant in a clinical setting preferred.

Certifications, Licenses, and Registrations

• Active Certified Medical Assistant or Registered Medical Assistant certification required.
• BLS (Basic Life Support) certification required.

Skills and Abilities

• Requires advanced knowledge of basic medical terminology and procedures.

Physical Demands:

• Light physical activity performing non-strenuous daily activities of a clinical nature.  Must be able to lift up to 50 pounds.
• Must be able to wear personal protective equipment (PPE) (mask, gown, gloves) when required