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Field Service Technician

D

DataField Technology Services

Posted 2 months ago

Full Time

Mentor, Ohio

In Person

Smart Summary

Responsibilities

The technician is responsible for installing, diagnosing, and repairing residential and commercial security, access, and video systems. They must also provide honest solutions to clients and maintain accurate documentation of their work.

Qualifications

We are looking for someone with a high school diploma and a valid driver's license, a 2-year degree is preferred. The role involves installing and diagnosing issues with security systems, so strong problem-solving and communication skills are essential. Previous experience in security, low-voltage electrical, or IT is a plus.

Job Description

Description

Monday-Friday: 10:00 AM - 6:30 PM (2nd Shift)

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

  • Installation of both residential and commercial security systems, access and video systems
  • Diagnosing equipment problems through sound troubleshooting techniques
  • Repairing and/or replacing defective equipment or components to get system(s) back into proper operation
  • Providing honest solutions to client's problems
  • Completing required paperwork in a timely manner
  • Effectively communicating information with clients and customer service staff
  • Support of sales staff
  • Continued learning, training, and special projects

SKILLS/ABILITIES:

  • Strong interpersonal and customer service skills
  • Strong sense of initiative
  • Excellent communication skills
  • Accurate and detail oriented
  • Well-organized
  • Problem solving abilities
  • Strong sense of urgency
  • Displaying a professional appearance

WORKING CONDITIONS:

  • Daily traveling to worksites
  • Occasional nationwide travel (as frequent as 1-2 times/month)
  • Drug-Free Workplace Program, subject to random drug screenings
  • Pre-employment BCI records check
  • In-frequent weekend work
  • Potential for overnight travel

EDUCATION/CERTIFICATION:

  • High school diploma
  • 2-Year degree preferred
  • Valid driver’s license
  • Background check required
  • 10-panel drug screen required
  • Motor Vehicle Record check required

PREFERRED BACKGROUNDS

  • Security industry knowledge
  • Fire Alarm systems
  • CCTV
  • Access and/or video
  • Low-Voltage Electrical
  • Information Technology and/or Networking experience
  • Proper use of assorted hand and power tools
  • Wiring skills
  • Cabling

D

DataField Technology Services

Founded in 1989, in Worthington, Ohio, DataField started as a staffing company. We provided local businesses with the highly-skilled technical professionals they were looking for, and later expanded to surrounding states. In 1996, while continuing to help clients with their staffing needs, DataField began to focus on telecommunications design and engineering services. Today, we serve the nation’s largest telecommunications service providers, with over 180 professionals based at our corporate headquarters in Worthington, Ohio, our satellite office in Charlotte, North Carolina, and remotely throughout the country. Find us on Facebook: https://www.facebook.com/DataFieldUSA Follow us on Twitter: https://twitter.com/@DataFieldUSA
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