Sales Consultant

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Gardner White Furniture

Posted 2 months ago

Full Time

Clinton Township, Michigan

In Person

Smart Summary

Responsibilities

The Sales Consultant is responsible for building customer relationships, meeting sales goals, and providing an engaging shopping experience. They must also maintain knowledge of furniture trends and utilize computer tools to process transactions.

Qualifications

We are seeking a Sales Consultant with a passion for customer service and a knack for building lasting customer relationships. Previous sales experience is preferred, and the ideal candidate should possess excellent communication, interpersonal, and problem-resolution skills. Basic computer skills and familiarity with point-of-sale (POS) systems are a plus.

Job Description

Description

Summary:

We are seeking a highly motivated and experienced Sales Consultant to join our team. The ideal candidate will have a proven track record of success in sales and a passion for delivering exceptional customer service.

Job Responsibilities:

  • Build lasting relationships with customers while helping them find the perfect items to meet their needs, tastes, and purchase options.
  • Follow up with customers to maximize sales and ensure customer satisfaction. 
  • Join a supportive team that works together to achieve individual goals and company expectations.
  • In addition, you will partner with other members of your team to create an engaging customer experience. 
  • You will be responsible for consistently meeting established sales goals.
  • Maintain a high level of engagement, greeting customers, cultivating relationships, and discovering furnishing needs.
  • Maintain knowledge of a broad range of furniture styles, trends, and products through company training and your own research of trends.
  • Utilize computer tools to validate credit terms and complete sales transactions.
  • Other duties/projects as assigned.

Supervisory Responsibilities:

This position does not have supervisory responsibilities. 

Work Environment

This job operates in a retail store environment.

Requirements

Physical Demands:

Ability to stand during the entire shift.

Must be able to lift and/or move, bend, stoop, climb, reach, and frequently lift up to 50 pounds.

Qualifications needed to perform this position:

  • Previous sales experience in retail, preferably in the furniture or home furnishings industry, is preferred but not required.
  • Passion for furniture and interior design, with a keen eye for aesthetics and attention to detail.
  • Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.
  • Strong customer service orientation, with a focus on delivering a positive and memorable shopping experience.
  • Ability to work independently and as part of a team in a fast-paced retail environment.
  • Computer proficient in placing orders and credit applications. 
  • Exceptional listening and problem-resolution skills.
  • Basic computer skills and familiarity with point-of-sale (POS) systems is a plus.

Position Type/Expected Hours of Work:

Must be willing to work nights, weekends, and holidays as required.

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Gardner White Furniture

Gardner-White Furniture has been in business since 1912, and as the world of retail drastically changed, we have remained family-owned and operated, and dedicated to being headquartered in Michigan. For the last century, our company has been guided by one principle – to improve lives through furniture - whether you are a customer or member of our community. This guiding principle has allowed us to stay true to our company’s values while being responsive to this evolving industry and staying dedicated to those we serve. When you shop with Gardner-White, you know that you are not just buying furniture, you are investing in the future of Michigan and Michiganders. We have 12 stores in Michigan and employ over 900 Michiganders. As we continue to grow, we wanted to let you know about some of the ways in which every single one of us in the Gardner-White family remains committed to our customers and community.
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