Expeditor

The Alinea Group

Posted 2 months ago

Full Time

Chicago, Illinois

In Person

Smart Summary

Responsibilities

The Expeditor is responsible for organizing the station, ensuring accurate food presentation, and maintaining clear communication between the front-of-house and back-of-house teams. They also oversee quality control, safety compliance, and assist in training staff members.

Qualifications

Job Description

Description

Next is looking for a full-time Expeditor to join our team! The Expeditor is an important part of the team, ensuring all plates and courses are prepared and presented accurately. This is a full-time position, paid hourly, and candidates must be willing to work 40+ hours, 5 days a week. Candidates must be available to work Wednesday - Sunday.

Next is a pre-fixe experience that undergoes a creative overhaul every four months, each time inviting guests to explore a new culinary region, theme or moment in time. For example, Winter 2019’s Silk & Spice menu featured dishes that explored the spices and flavors along the historic trade route in Asia, Northeast Africa and Europe. Next was named the Best New Restaurant in the U.S. by the James Beard Foundation in 2012 and awarded a Michelin Star. Past menus have included Ancient Rome (2017), The Hunt (2012), and Alinea Retrospective (2018).

Responsibilities

  • Organize the Expeditor station for nightly service, ensuring all necessary equipment is in place for efficient operation.
  • Communicates all information to kitchen team including standard order information, dietary restrictions, Persons of Note (PON), and any special guest requests
  • Assist in training servers, particularly in food running, dish description, and ingredient information.
  • Maintain direct communication with the kitchen team to ensure an ample supply of clean plateware and serviceware.
  • Verify the quality, quantity, and presentation of each dish leaving the kitchen.
  • Foster positive relationships between front-of-house (FOH) and back-of-house (BOH) teams through effective communication.
  • Audit kitchen space for adherence to health department requirements, safety procedures, and staff hygiene.
  • Ensures adherence to safety and emergency procedures to protect staff, guests and property
  • Reports any maintenance deficiencies promptly to the appropriate personnel.
  • Resolve management requests and guest complaints satisfactorily.
  • Stay updated on industry trends and maintain a deep understanding of the culinary world.
  • Demonstrate courteous and cooperative behavior when interacting with the public and staff, fostering a harmonious workplace.
  • Performs other duties as assigned by supervisor/manager

Requirements

  • Demonstrate an unparalleled commitment to your work
  • Possess at least 1 year of experience as an expeditor, server, or related role
  • Ability to excel in a high-pressure, chef-driven environment.
  • Maintain a keen eye for detail in every aspect of your role.
  • Strong communication skills to effectively collaborate with the team.
  • Ability to work collaboratively as part of a dynamic team.
  • Think clearly, act quickly, and maintain concentration during intense situations.

Physical Requirements

  • Must be able to work on your feet for at least 8 hours
  • Must be able to move, pull or lift at least 35 pounds
  • Must be able to climb stairs multiple times per shift

Benefits

  • Competitive hourly wage at $25.00 - $25.50/hour
  • Medical, vision, dental and life benefits available on the 1st month following full-time employment
    • 50% company contribution to single HMO during the first 2 years of full-time employment, 100% contribution available after 2 years
  • Paid time off
  • 401(K) with a company match of up to 4% of deferred earnings
  • CTA/Ventra discount available after 1 month of full-time employment
  • Employee Dining Discount, 20% to any Alinea Group restaurant
  • Referral Bonus Program available

The Alinea Group is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity.

Must be eligible to legally work in the United States. We use E-Verify.

The Alinea Group

Since opening Alinea, we’ve built and operated Next, The Aviary, and Roister, wrote and produced two award­-winning books, developed and implemented dynamically priced booking software for restaurants, as well as given talks on the culinary arts and business innovation around the world. Alinea - 3 Michelin Star Restaurant Next Restaurant - 1 Michelin Star Restaurant Our core thoughts on the guest experience and cuisine can be summed up more simply than one might imagine: Fun and Delicious. Implementing that goal, however, requires imagination, hard work, and a dedicated team of nearly 300 people. We are passionate about innovation in both the culinary arts and business and will continue to develop new restaurants, businesses, and do occasional consulting when unique, compelling opportunities can be created.
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