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Cogent Talent Solutions
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Cogent Talent Solutions
Posted 3 months ago
Internship
Greensboro, North Carolina
In Person
Smart Summary
Responsibilities
The IT intern will assist with daily technology needs, including workstation setup, hardware installation, and inventory management. They will also provide direct support to employees for common technical issues like password resets and login problems.
Qualifications
Cogent Analytics is seeking an IT Intern to provide basic IT support and workstation setup. This internship requires a student pursuing a degree in Information Technology, Information Systems, or a related field, preferably a rising junior or senior. Strong communication skills and a detail-oriented approach are essential for assisting employees with technical issues.
Job Description
Cogent Analytics is seeking a hands-on IT Intern to assist with day-to-day technology needs in our office. This role focuses on basic IT support, workstation setup, and assisting employees with common technical issues—not software development or programming.
This is an excellent opportunity for a current student looking to gain real-world, entry-level IT experience in a fast-paced office environment.
The ideal candidate is dependable, detail-oriented, and comfortable working directly with employees to solve basic technical issues. This internship is based in Greensboro, North Carolina and requires a minimum of 20 hours per week.
We are looking for our IT Intern to officially start as early as this Summer!
\nResponsibilitiesSet up and install basic IT equipment including laptops, monitors, docking stations, and printers
Assist employees with common issues such as password resets, login problems, and peripheral setup
Help move and set up workstations during office changes or new hires
Unbox, label, and organize new equipment for deployment
Maintain and organize IT inventory and storage areas
Document basic issues and resolutions in the ticketing system
Provide friendly, patient support to employees with varying levels of technical experience
Currently pursuing a degree in Information Technology, Information Systems, or a related field (rising juniors/seniors preferred)
Basic familiarity with Windows and Mac operating systems
Comfortable troubleshooting simple technical issues (logins, printers, Wi-Fi, peripherals)
Strong communication skills and ability to assist non-technical users
Detail-oriented and organized, especially when handling equipment and inventory
Interest in IT support or help desk work (not software development)
Previous customer service or campus IT/help desk experience is a plus
Must be able to work at least 20 hours per week in Greensboro, NC
If you’re looking to gain hands-on, real-world IT support experience and enjoy helping others with technology, we encourage you to apply. This is a great opportunity to build foundational skills for a future career in IT support or help desk services.
Cogent Analytics is an Equal Opportunity Employer.
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Cogent Talent Solutions
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