Front Desk Administrator

Real Floors

Posted 2 months ago

Full Time

Marietta, Georgia

In Person

Smart Summary

Responsibilities

The Front Desk Administrator serves as the primary point of contact for visitors and employees while managing incoming calls and mail. They are also responsible for digitizing documents and assisting with various administrative tasks across different departments.

Qualifications

Job Description

Real Floors is now the largest multifamily flooring provider in the country!   Job Title:    Front Desk Administrator 
Location:    560 Webb Industrial Drive, Marietta, GA 30062 Reports To: Executive Administrator  Hours:         Full-Time | Monday-Friday | 8:00AM-5:00PM
                  Company Overview:  We are the largest wholesale flooring company in North America and have been named a Top Workplace for 10 years in a row!  With amazing benefits and family like culture, our company is now the largest multi-family flooring provider in North America. We value our employees and provide awesome benefits, and a positive work environment! 
Job Overview:  As the first point of contact for our valued employees, customers, and guests, you'll play a pivotal role in setting a positive tone and ensuring smooth operations at our front desk. In addition to welcoming visitors, you'll also have the opportunity to contribute your skills to various general office duties, including assisting with administrative tasks across different departments.
Essential Responsibilities:
  • Warmly greet and welcome visitors, employees, and clients, embodying our company's core values and commitment to exceptional service.
  • Skillfully manage incoming phone calls, directing inquiries to the appropriate team members using our ShoreTel phone system.
  • Efficiently handle incoming mail and oversee timely dispatch of daily packages, including preparation of FedEx labels.
  • Digitize documents accurately and ensure seamless integration into our database.
  • Showcase your thoughtful side by selecting and distributing birthday cards to celebrate employee birthdays, contributing to our vibrant company culture.
  • Skillfully balance multiple responsibilities, including call management, document scanning, and involvement in general office tasks.
  • Support the team by actively participating in diverse tasks and projects as directed by your manager.

Qualifications:
  • Present a professional and appropriate image that showcases the company positively to clients and visitors through attire and demeanor.
  • Demonstrate proficiency in Microsoft Office, Google Docs, Gmail, and exhibit accurate data entry capabilities.
  • Exhibit strong critical thinking and creative problem-solving skills to proactively identify and resolve issues as they emerge.
  • Display self-motivation, a commitment to precision, and a willingness to learn from mistakes, consistently striving for excellence.
  • Cultivate a collaborative mindset with outstanding communication and interpersonal abilities that establish trust and foster positive relationships with colleagues.
  • Actively engage in active listening, offering support, encouragement, and collaborative efforts towards shared objectives.
  • Embrace adaptability to effectively navigate changing circumstances, contributing expertise to help the team overcome challenges and obstacles.
  • Contribute significantly as a dedicated team player, playing a vital role in nurturing a collaborative and highly productive work environment.
  • Showcase meticulous attention to detail and organizational skills, coupled with effective verbal and written communication.
  AMAZING BENEFITS:
  ⭐  Paid Time Off (PTO)
  ⭐  Paid Holidays
  ⭐  FREE Life & Disability Insurance
  ⭐  Health Care Insurance - Company pays most of the cost!
  ⭐  Dental & Vision Care Insurance options
  ⭐  Retirement 401(k) + GENEROUS company match
  ⭐  Annual Bonus Potential
  ⭐  Fitness Membership Reimbursement
  ⭐  Employee Referral Bonus Program
  ⭐  More!

NOTE:  Principals only. Recruiters, staffing agencies and other third parties will not be considered.   Real Floors, Inc. & Real Floors Commercial, Inc. provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Real Floors

Real Floors has been an inspiring place for people to call home since 1987. The family atmosphere and overall culture is one that is embodied throughout all locations. The heartfelt caring is there at all levels, starting from the CEO down, there is an open door policy. Gratitude and appreciation are currencies that are exchanged every day from the small thank you for a great job to the big anniversary celebrations to the birthday celebrations throughout. You can often hear people throughout Real Floors referencing the term “backability!” Simply put, it means that we all have each other’s and our customer’s backs no matter what! This culture is also seen, felt, and heard not only by our team members but also by our industry and vendor partners. As a second generation family owned business, our main internal focus is our people. The leadership prioritizes improving the lives of employees and therefore the improved employee engagement is the natural result! We’ve been named an Atlanta Journal Constitution (AJC) “Best Place to Work” for multiple consecutive years and are always searching for new ways to give back to our team and be a better partner. We are working daily on our vision of “Being the most trusted and relied upon flooring provider in the nation!”
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