Description

Dominion  Diagnostics provides clinical drug monitoring solutions, actionable  clinical information and innovative support services to a variety of  medical specialties. Dominion Diagnostics is committed to ongoing  research, discovery and development of diagnostic solutions that advance  patient care and improve treatment outcomes.

Dominion Diagnostics  was founded in 1997 by a group of scientists with a special interest in  Addiction Medicine. The founders recognized clinical quantitative urine  drug testing as one of the most objective diagnostic tools in patient  treatment. Over time, they assembled a body of professionals that  embraced the opportunity to help healthcare providers deliver a higher  standard of medical care. Go to www.dominiondiagnostics.com for more  information.

JOB TITLE & OVERVIEW:  Field Laboratory Representative (FLR)

This  role is a critical part of the quantitative drug testing analysis  performed by Dominion Diagnostics. You will be responsible for  efficiently and safely obtaining urine samples from patients, entering  patient information into the electronic requisition form and packaging  and shipping all specimens to the laboratory for the purpose of  analysis.   

 · Facilitate the collection, processing, and shipping specimens.

· Follow departmental policies to correctly identify the patient before any specimen is obtained.

· Properly label and document the specimens.

· Prepare specimens for shipment.

·  Demonstrate customer service, compassion and appropriate communication  when interacting with patients, physicians, and clinic staff.

· Follow Universal Precautions, OSHA standards, HIPAA, and strictly adhere to compliance guidelines.

·  Maintain open communication with supervisor including notification of  low volume shifts, unusual problems or deviations from established  procedures.

· Maintain neat, clean, orderly patient/work areas at all times.

· Maintain an adequate inventory level of supplies.

Requirements

SKILLS / ABILITIES REQUIRED

Strong customer service skills

Must be reliable

Computer skills – must be able to work in multiple programs and windows, manage email and data entry. 

Communicate clearly and concisely with accuracy, credibility and confidence.  

Dominion  Diagnostics is an Equal Opportunity Employer. We do not discriminate on  the basis of race, religion, color, sex, gender identity, sexual  orientation, age, non-disqualifying physical or mental disability,  national origin, veteran status or any other basis covered by  appropriate law. All employment is decided on the basis of  qualifications, merit, and business need.