Service Technician

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Big O Tires - Mesa / Queen Creek / Phoenix

Posted 3 months ago

Full Time

Phoenix, Arizona

In Person

Smart Summary

Responsibilities

Perform automotive service and installation activities including oil changes, tire rotation, and fluid checks in an accurate and timely manner. Provide friendly customer service while promoting products and maintaining a clean, safe work environment.

Qualifications

We are seeking a Service Technician to perform vehicle maintenance and installations while providing excellent customer service. The role requires ASE certification, the ability to operate both automatic and manual transmissions, and the willingness to work with hazardous materials. Good communication skills and the ability to learn new technical concepts are also essential.

Job Description

Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!POSITION SUMMARYAs an Automotive Service Technician for Big O Tires, you will perform service and installation activities associated with store products and services in an accurate and timely manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Provide fast and friendly customer service
  • Promote sales through explaining benefits of service and products to customers
  • Maintain timely and professional communication with management, employees, vendors and customers
  • Keep supervisor informed of any maintenance problems and/or any issues that need attention
  • Safely operate customer vehicles with automatic and manual transmissions
  • Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights
  • Unload transport trucks and warehouse tires and inspect disposed tires for adjustment 
  • Maintain a clean environment, tools and equipment, using company guidelines
  • Know and adhere to company policies and procedures
  • Utilize and perform all duties on the company checklists to meet consistent adherence to policies, procedures and expectations
QUALIFICATIONS
  • ASE Certification
  • Availability to work holidays, weekends, and after regular business hours as needed
  • Reliable transportation to work
  • Ability to learn new concepts and use technical materials
  • Ability to consistently operate a computer and other office productivity machinery
  • Capability to safely operate automatic and manual transmission vehicles
  • Willingness to work with hazardous materials and in outdoor weather conditions
  • Complies with Personal Protection Equipment (PPE) regulations
  • Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
  • Ability to move and lift up to 75 pounds
  • Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check
 We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.  

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Big O Tires - Mesa / Queen Creek / Phoenix

The Big O Tires story begins back in 1962, just as America's new love affair with the automobile was hitting high gear. The market for replacement tires was exploding, and independent tire dealers found themselves struggling to compete in the face of low prices offered by major tire manufacturers'​ own company stores. Big O's founding fathers were a handful of progressive independent tire dealers who decided to band together to form a tire-buying cooperative so that they could secure volume pricing and keep their customers happy. Their concept worked. In the years that followed, The Big O Tires co-op evolved into a full-fledged franchise as it continued to find innovative ways to harness the power of the collective to benefit independent dealerships and their customers. Almost a half-decade later, Big O Tires has become North America's largest retail tire franchisor, with over 400 independently-owned and operated locations, providing customers with a broad range of automotive services in addition to quality tires, wheels and accessories. Big O has become an industry role model admired for its innovative approach to franchising and unmatched customer loyalty ratings. In 1996, Big O Tires joined forces with one of the largest and most respected tire marketers in the nation when it became part of TBC Corporation. Big O's reach was broadened again in 2005, when TBC Corporation was acquired by Sumitomo Corporation of America, the largest wholly-owned subsidiary of Tokyo-based Sumitomo, one of the world's leading traders of goods and services. As Big O Tires continues to thrive and adapt to an ever-changing marketplace, it remains rooted in its humble beginnings as a proud collective of independent dealers committed to putting its customers first.
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