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Medical Receptionist

A

American Family Care Sevierville

Posted 3 months ago

Full Time

, Tennessee

In Person

Smart Summary

Responsibilities

The Medical Receptionist is responsible for managing patient check-in and check-out processes, including insurance verification and payment collection. They also maintain patient records, ensure smooth patient flow, and provide excellent customer service within the clinic.

Qualifications

We are looking for a high school graduate with previous medical clerical experience to accurately check patients in and out, verify insurance, and maintain patient records. The role requires basic computer knowledge, accuracy, detail orientation, and positive customer service skills. You should have clear and articulate phone mannerisms and maintain a well-groomed appearance.

Job Description

Benefits/Perks
  • Great small business work environment 
  • Flexible scheduling
  • Paid time off, health insurance, dental insurance, retirement benefit, and more!
 Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.  Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts.  Maintain patient flow.  Provide positive patient relations. Responsibilities 
  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
  • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
  • Register patients, update patient records, verify insurance accurately and timely, and check patients out 
  • Determine, collect, and process patient payments and address collection and billing issues
  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
  • Balance daily patient charges (cash, check, credit cards) against system reports
  • Complete closing procedures by preparing closing documentation and submitting required reports
  • Complete cash control procedures and secure financial assets
  • Maintain complete and accurate documentation
  • Other duties and responsibilities as assigned
 QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance.  Clear and articulate phone mannerisms.   

A

American Family Care Sevierville

AFC is also the leading urgent care franchise system in the United States, with more than 160 franchises across the nation. If you are looking for an alternative to the multitude of burger, pizza, and hair salon franchises then be sure to visit our webpage and learn how you can join the brand that is leading a revolution. Starting with a single location in 1982, American Family Care (AFC) pioneered the concept of non-emergency room care. With its 2013 acquisition of the Doctors Express franchise, AFC has become the nation’s leading provider of urgent care, accessible primary care, and occupational medicine, with more than 2300 clinics and 500 in-network physicians caring for 3 million patients a year. AFC provides treatment for injuries and illnesses – offering a convenient, lower-cost alternative to visiting a hospital emergency room. Services we offer include: • Urgent Care • Digital X-Ray Services on-site. When you leave, you take a CD copy of your x-rays with you. • Lab Work. We provide testing for the vast majority of tests required by urgent care patients while you wait. • Occupational Health and Worker's Comp employees and employers. • Physicians On-Site Every Day
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