This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Scheduling Coordinator in the United States.

This role is centered on coordinating and managing the end-to-end scheduling of closing appointments in a fast-paced, detail-oriented, and highly collaborative environment. You will serve as a key liaison between signing agents, borrowers, and internal teams to ensure smooth, timely, and accurate scheduling of all closing-related activities. The position requires strong communication skills, organizational precision, and the ability to manage multiple requests simultaneously while maintaining service quality standards. You will handle scheduling changes, cancellations, and rescheduling requests while ensuring alignment across all stakeholders. This is a highly operational, client-facing role where responsiveness and accuracy directly impact customer experience and process efficiency. You will also collaborate closely with internal teams to resolve issues, support workflow continuity, and ensure timely completion of closing operations.

\nAccountabilities:

• Coordinate scheduling, rescheduling, and cancellation of closing appointments between signing agents, borrowers, and clients
• Manage inbound communication from signing agents, borrowers, and clients regarding scheduling requests and updates
• Ensure adherence to client-specific communication guidelines and service standards
• Monitor scheduling inboxes and respond to incoming requests in a timely and accurate manner
• Communicate with internal closing teams to confirm eligibility and readiness for scheduling
• Track, document, and report daily scheduling activities and performance metrics to leadership
• Maintain strong working relationships with signing vendors, clients, and internal stakeholders
• Address vendor-related inquiries, including payment or scheduling concerns, as needed
• Support cross-functional communication with closing teams and post-closing auditors
• Participate in cross-training activities to provide coverage across related operational functions during peak periods

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Requirements:

• High school diploma or equivalent required
• 1+ year of customer service or client-facing administrative experience
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Excellent written and verbal communication skills with a professional and customer-focused approach
• Proficiency in Microsoft Office tools, especially Outlook and Excel (Excel skills a plus)
• Strong attention to detail and ability to follow structured processes and scripts
• Ability to multitask effectively while maintaining accuracy and responsiveness
• Comfortable working in a collaborative, team-oriented operational environment
• Strong problem-solving skills and ability to handle time-sensitive requests
• Adaptability and willingness to learn additional operational processes through cross-training

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Benefits:

• Competitive hourly pay ranging from $20 to $23 based on experience and skills
• Comprehensive medical, dental, and vision insurance coverage
• Health Savings Account (HSA) options
• Mental health support programs and Employee Assistance Program (EAP)
• Short-term disability and optional supplemental insurance coverage (life, auto, home, legal, pet, identity theft)
• Paid time off, paid holidays, and tenure-based PTO increases
• Paid maternity and parental leave
• Paid volunteer time supporting community and philanthropic initiatives
• 401(k) retirement savings plan
• Employee discounts and work perks program
• Continuous learning and development opportunities
• Fully remote work flexibility (subject to company policy and business needs)

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How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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