Associate Patient Access Service Representative (Northern Duchess)

Northwell

Posted 3 months ago

Full Time

Village of Great Neck, New York

In Person

Smart Summary

Responsibilities

The Associate Patient Access Service Representative performs registration, insurance verification, and billing duties to support medical service access. They also engage patients to facilitate enrollment into health management programs through proactive outreach and education.

Qualifications

We are looking for someone to assist with registration, insurance verification, and scheduling duties. A high school diploma is required, but an associate's degree and proficiency in electronic health records are preferred. The ideal candidate will have excellent communication skills and be able to build relationships with patients.

Job Description

Job Description

Assists in performing a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. The APASR (Associate Patient Access Service Representatives) is responsible for engaging eligible patients/members and facilitating enrollment into Health Management programs through proactive outreach, education, and relationship building. This role focuses on identifying eligible individuals, explaining program benefits, and supporting the enrollment process to ensure patients receive appropriate care coordination services.

Job Responsibility

  • Assists in performing pre-registration and registration duties; Obtains necessary demographic and insurance information and enters data into computer system; Obtains appropriate signatures on medical, legal and financial forms;  
  • Aids in verification of patient insurance coverage and other related data with third party carriers for scheduled appointments/procedures; Aids in obtaining patient’s insurance authorization required for services; Documents authorization approvals and denials in computer systems; Collects money due from patient at time of service; may preform billing, receivable and related functions. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

  • High School Diploma or equivalent required.
  • 0-1 years of relevant experience, required.
  • Bilingual Spanish, highly preferred.
  • Associate Degree, preferred.
  • Proficiency in electronic health records or CRM platforms preferred.
  • Position is in Northern Duchess.


*Additional Salary Detail 
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Northwell

Northwell Health is New York State’s largest health care provider and private employer, with 28 hospitals, about 1,000+ outpatient facilities and more than 16,000 affiliated physicians. At Northwell, we focus on cultivating an environment that inspires growth, empowers leadership, and encourages breakthroughs, not just in the communities we serve but in the careers of those who make an impact in the lives of so many. We are committed to our mission and our core values – including being Truly Inclusive. We value everyone’s perspectives, backgrounds and experiences. This is demonstrated in the work we do together, and how we care for each other, our patients, their families and the communities we serve. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 100,000+ employees – 19,000+ nurses and 5,000+ employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better.  We’re making breakthroughs in medicine at The Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, X, Instagram and LinkedIn. Interested in a career at Northwell Health? Visit Jobs.Northwell.edu and explore our many opportunities.
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