Intake Specialist (Law Firm)
Peregrine Team
Intake Specialist (Law Firm)
Peregrine Team
Posted 3 months ago
Full Time
, California
In Person
Smart Summary
Responsibilities
The Intake Specialist serves as the primary point of contact for potential clients by answering calls and gathering initial case information. They are also responsible for screening potential cases against firm criteria and scheduling consultations with attorneys.
Qualifications
We are looking for an Intake Specialist with customer service or call center experience. Key skills include strong communication, interpersonal abilities, and the ability to handle high call volumes. The ideal candidate should be professional, organized, and empathetic.
Job Description
We are seeking an Intake Specialist to serve as the first point of contact for potential clients, ensuring a professional and welcoming experience.
Key Responsibilities
- Client Intake: Answer calls and gather initial case information.
- Screening: Evaluate potential cases based on firm criteria.
- Scheduling: Coordinate consultations with attorneys.
- Data Entry: Maintain accurate client records in the system.
Qualifications
- Experience: Customer service or call center experience preferred.
Skills
- Strong communication and interpersonal skills.
- Ability to handle high call volume.
Attributes
- Professional, organized, and empathetic.
Compensation
$50,000 – $65,000 depending on experience
Peregrine Team
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