Appointment Scheduler
Physicians’ Primary Care
Appointment Scheduler
Physicians’ Primary Care
Posted 3 months ago
Full Time
Cape Coral, Florida
In Person
Smart Summary
Responsibilities
The Appointment Scheduler is responsible for managing high-volume calls, accurately recording patient demographics and insurance information, and maintaining strict HIPAA confidentiality. They must also facilitate communication between providers, staff, and patients while ensuring professional and compassionate service.
Qualifications
We are looking for an Appointment Scheduler to answer a high volume of calls and schedule appointments. Key requirements include experience in a high volume call center, attention to detail, and knowledge of insurances, referrals, and eligibility. Medical office experience or a combination of medical education and office experience is preferred.
Job Description
- Answer a high volume of calls in a professional and courteous manner
- Obtain proper information from patients when scheduling appointments such as demographics and insurance information
- Record information accurately into our patient management system
- Communicate messages to appropriate parties
- Maintain the strictest confidentiality and adhere to all HIPAA guidelines and regulations
- Experience working in a high volume call center environment
- Great attention to detail and the ability to record information accurately
- Ability to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patients
- Proficiency in handling all calls in a professional and compassionate manner
- Knowledge of insurances, referrals, and eligibility a must
- One year of medical office experience or a combination of medical education and office experience preferred
- Regular and reliable job attendance is required
- 30 years of serving our Southwest Florida community
- Award-winning physicians
- Ability to advance and grow within our organization
- Health, dental, vision, disability and life insurances
- 401(k) with company match
- Free financial advising
- Paid Time Off (PTO)
- Paid holidays
- Uniform allowances at hire and each anniversary
- Company paid CE courses
- Reimbursement for position required certifications and/or license
- Employee Assistance Program (EAP)
- Employee Resource Assistance Program (ERAP)
- Discounted legal and document services
- Milestone gifts
- Employee appreciation events and gifts
Physicians’ Primary Care
Boost Your Interview Chances
With Runway
See Your Fit for This Role
1-5 min
Your Score
?
Top Applicants
90%
Your Job Search Advantage
Key Gaps & Next Steps:
Address these in your resume & Interview
Top Strengths For This Role
Highlight these in your cover letter & interview
Your Interview Guide
A Personalized Interview Strategy
Freshest Opportunities
Never Miss a Good Fit
Get notified when jobs mach your criteria