Description

We are currently seeking a Bilingual Leasing Administrative Assistant to join our team. As a Leasing Administrative Assistant, you will work closely with the Leasing Manager at Aqua, an apartment community located in Tampa on the Hillsborough River. This is an exceptional opportunity for an organized, motivated, detail-oriented and dependable team player. Leasing experience is a plus, but not required.

If you are a motivated individual with a passion for providing exceptional customer service and a desire to learn and grow in the property management industry, we encourage you to apply for this exciting opportunity. This position offers permanent fulltime employment with a benefit package that includes:

• Over 4 weeks of total PAID TIME OFF per year
• AFFORDABLE health plans with LOW monthly premiums
• PAID Short & Long Term Disability
• 401K with PAID match

Carteret Management is an equal opportunity employer. We promote an inclusive environment that celebrates diverse perspectives, backgrounds and skills in order to best serve the communities in which we operate.

Property:

• Hi-rise located in Tampa near the corner of N. Rome Ave and W. MLK Jr. Blvd 
• 197 units 
• Fully leased with waiting list

Responsibilities include, but are not limited to:

• Resident Relations: Maintain a positive, customer service-oriented approach to management with a goal of meeting resident and community needs.
• Operations: Assist in oversight of community, including marketing & leasing, monitoring work orders, handling resident concerns or issues, working closely with resident through the recertification process, collect and enter rental payments, manage waiting list and applications.
• Administrative: Answer phones, manage filing (work orders, tenant files, vendor files), generate mailings and tenant notices, answer and address property inquiries.
• And any other duties needed to help drive the philosophy revolving around our Organization's Core Values of Customer Service, Communication, and Competence.

Requirements

• Bilingual - English/Spanish 
• Excellent customer service skills.
• Experience working with seniors a plus.
• Proficiency with computers, including Microsoft Word, Excel, Outlook, etc.
• Ability to work cooperatively and effectively with various groups (on-site staff, vendors, corporate team, residents).