Event Services Intern

C

Colorado Springs World Arena

Posted 4 days ago

Internship

Colorado Springs, Colorado

In Person

Smart Summary

The intern will support the planning, coordination, and on-site execution of various live events including concerts and Broadway productions. Responsibilities include supervising front-of-house staff, coordinating with internal departments, and assisting with event-day operations.

The Event Services Internship at Broadmoor World Arena seeks organized and detail-oriented candidates with strong communication and customer service skills. Applicants should be enrolled in a college/university (minimum one semester completed) or have graduated within the past 12 months, and proficiency in Microsoft Office is required. A flexible schedule, including availability for evenings, weekends, and holidays, is essential for success in this role.

Must Have Skills for ATS

Event planning

Event coordination

Customer service

Communication

Time management

Organizational skills

Microsoft Office

Facility management

Team supervision

Problem solving

Technical theater systems

CAD

Event layout software

Job Description

The Broadmoor World Arena

Pikes Peak Center for the Performing Arts

Job Description

Position: Event Services Intern

Location(s): The Broadmoor World Arena & Pikes Peak Center for the Performing Arts
 Employment Type: 
Part-Time, Temporary Internship (Approx. 20 hours/week)
 Compensation: 
$15.16/hour

SUMMARY:

The Event Services Intern supports the planning, coordination, and execution of events at The Broadmoor World Arena and Pikes Peak Center for the Performing Arts. This role offers hands-on experience across a wide range of live events, including Broadway productions, concerts, sporting events, and comedy tours.

The ideal candidate is highly organized, detail-oriented, and possesses strong communication skills. This position requires flexibility, including availability for evenings, weekends, holidays, and occasional extended or overnight shifts.

Job Description and Responsibilities:

  • Assist in coordinating all phases of events, including pre-event planning, on-site execution, and post-event settlement 
  • Communicate effectively with event promoters, production teams, and internal departments 
  • Support event operations by serving in roles such as Building Supervisor and/or Front of House Manager for assigned events 
  • Coordinate with internal teams including operations, housekeeping, box office, catering, marketing, and technical services to ensure seamless event delivery 
  • Assist in arranging external vendors and services (e.g., audio/visual, lighting, staging, equipment rentals) and ensure timely setup 
  • Participate in pre- and post-event walkthroughs to evaluate facility readiness and condition 
  • Supervise and support Front-of-House and Guest Services staff to ensure high standards of customer service, safety, and security 
  • Provide excellent customer service to guests, clients, and internal stakeholders 
  • Attend staff meetings, event briefings, and client advance calls 
  • Assist with scheduling part-time event staff as needed 
  • Perform event-day roles as assigned, which may include guest services, parking, or stagehand support 
  • Provide administrative support for the Event Department
  • Complete additional duties as assigned 

EXPERIENCE: 

Required:

  • Currently enrolled in an accredited college/university (minimum one semester completed) or graduated within the past 12 months 
  • Strong organizational, time management, and communication skills 
  • Ability to work in a fast-paced environment and meet deadlines under pressure 
  • Excellent customer service skills 
  • Proficiency in Microsoft Office (Word, Excel, Outlook) 
  • Ability to lift up to 30 pounds 
  • Willingness to work a flexible schedule, including nights, weekends, and holidays 

Preferred:

  • Pursuing a degree in Event Management, Theatre Management, Business, Sports Management, or a related field 
  • Previous experience in live events, theater, or arena environments 
  • Familiarity with technical theater systems (lighting, audio, staging) 
  • Experience with CAD or event layout software

This is a temporary internship position and is not benefits eligible.

The Broadmoor World Arena is an Equal Opportunity Employer. Our employment decisions are made without regard to race, color, religion, age, sex, national origin, disability or marital status.

To apply please visit our website to fill out an application @ http://www.broadmoorworldarena.com/connect-with-us/jobs

C

Colorado Springs World Arena

The Broadmoor World Arena is the premier sports and entertainment venue in the Pikes Peak region. Locally owned and managed, the non-profit Broadmoor World Arena and the attached World Arena Ice Hall regularly host sporting events, concerts, family shows, banquets, trade shows, graduations, religious rallies and civic events. With 8,000 seats, The Broadmoor World Arena is large enough to host world-class events in an intimate setting. The Broadmoor World Arena also manages the Pikes Peak Center in downtown Colorado Springs. Built by the citizens of El Paso County in 1982 to serve as a regional entertainment and cultural center, the Pikes Peak Center was planned as a part of the economic revitalization strategy for the downtown business district. Since its opening, the Pikes Peak Center has achieved international acclaim for its design and acoustical qualities. Artists and critics alike have been lavish in their praise of the Center. The Center hosts in excess of 200 performances annually.

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