Assistant Manager

Take 5 Oil Change

Posted 3 months ago

Full Time

Birmingham, Alabama

In Person

Smart Summary

Responsibilities

The Assistant Shop Manager is responsible for overseeing daily shop operations, managing the floor, and ensuring high levels of customer satisfaction. They also perform technical maintenance tasks and provide training and development for team members.

Qualifications

Job Description

Benefits:
  • Bonus based on performance
  • Opportunity for advancement
Assistant Shop Manager Position Overview

The Take 5 Family is hiring customer service maniacs!

People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.

What Employees Love about Take 5

  • The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of Shop Managers started as Lube Techs.
  • The family environment
  • Benefits/Pay information if applicable
  • Easy to transfer to locations across the country
  • Opportunity to meet new people every day
  • Community involvement
  • Learning new skills
Good to Know Before You Start!

  • It might feel like you are studying for a test at the beginning. It’s important that all employees gain a strong knowledge of our oils and services.
  • Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars
  • You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
  • You may need to work in hot/cold weather conditions
  • Always be alert and aware of your surroundings
  • Must be able to lift up to fifty (50) pounds
  • Need to have reliable transportation
What does an Assistant Shop Manager (ASM) do?

  • Check in with customers before they leave the shop to make sure they had a great experience.
  • Assume the responsibility and authority of the Shop Manager in the Shop Manager’s absence.
  • Running the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave).
  • Perform opening and closing procedures.
  • Assist with counting and adjusting inventory.
  • Anyone in Management is always responsible for training and developing their subordinates.
  • Being a role model to the other employees in the shop.
  • Holding team members accountable.
  • ASMs are also expected to perform all technician duties including but not limited to: 
    •  Drain motor oil, change oil filter, grease chassis fittings
    •  Wash windshield and adjust tire pressure
    •  Inspect and top off fluids
    •  Assist the customer in selecting oil type and other services
    •  Process payment for services performed.
    •  Perform coolant exchanges and transmission drain & fill services
    •  Restock and maintain inventory levels on the floor
    •  Maintain shop, office, and bathroom cleanliness

Take 5 Oil Change

About Take 5 At Take 5, we make vehicle maintenance fast and convenient while you relax in the comfort of your car. Enjoy a complimentary bottle of water while our trained technicians complete the services you request. Check out our locations for available services. We offer quality services such as our Full Service Oil Change, Air Filter Replacement, Coolant Exchange, and Wiper Blade Replacement. All our services meet or exceed warranty requirements. Plus, you get a windshield reminder sticker and options to receive an email and/or postal mail reminder for your next scheduled oil change!
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