Service and Product Assistant

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Fairview Health Services

Posted 4 days ago

Full Time

Minneapolis, Minnesota

In Person

Smart Summary

The Service and Product Assistant is responsible for maintaining, cleaning, and replenishing medical equipment, supplies, and surgical instruments. They also manage inventory levels, perform cycle counts, and coordinate the delivery of supplies across various locations.

We are looking for a Service and Product Assistant with a High School Diploma/G.E.D and 6 months of comparable materials or related experience. The role involves managing inventory, maintaining medical equipment, and responding to customer requests. Strong communication skills and computer proficiency are essential.

Must Have Skills for ATS

Inventory control

Medical equipment maintenance

Supply chain management

Data entry

Decontamination

Surgical instrument preparation

Communication

Computer literacy

Cycle counting

Logistics coordination

Customer service

Inventory auditing

Medical terminology

Product rotation

Job Description

Job Overview

To receive, deliver, replenish, clean, and maintain appropriate equipment/supplies/linen/forms. To assist with maintaining inventory control.

Responsibilities

  • Maintains adequate inventory levels of equipment, linen, and supplies.
  • Understands inventory control concepts
  • Calculates par levels and recommends adjustments
  • Differentiates between supply usage whether routine, special cause, patient volume change or cyclical change
  • Alerts Inventory Specialist to variances, stock-outs, defects, etc.
  • Accounts excess inventory, documents and properly routes
  • Routinely performs cycle counts to identify inventory adjustments and expired product
  • Removes recalled, changed or expired products as instructed
  • Coordinates shipment, delivery and stocking of supplies for all locations
  • Operates computer for supply and equipment requests as well as equipment tracking, productivity reporting, etc.
  • Maintains medical equipment.
  • Identifies medical products and equipment by proper name, purpose and potential connection to other medical products.
  • Reviews Operating Room surgery schedule and selects appropriate medical supplies and surgical instruments for Case Care set-up
  • Assures appropriate rotation of medical equipment to maximize utilization and meet patient care area needs
  • Performs gross decontamination of instruments and accessories; cleans, rinses and properly routes
  • Decontaminates and cleans patient care equipment
  • Responds to customer requests for supplies and demonstrates effective communication.
  • Provides courteous and timely responses to customer inquiries
  • Effectively differentiates supply/equipment request types as stat/emergency (life threatening) and routine
  • Speaks English proficiently
  • Clearly articulates conversation by phone, E-mail and in-person
  • Confirms nature of requests to ensure accuracy


Required Qualifications

  • High School Diploma/G.E.D.
  • 6 months comparable materials or related experience and/or extensive knowledge of medical hardware/software and medical supplies through formal education channels
  • Independent use of computers including data entry

Preferred Qualifications

  • 1 year experience

Benefit Overview

Fairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more! Please follow this link for additional information: https://www.fairview.org/benefits/afscme


Compensation Disclaimer

The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

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Fairview Health Services

Fairview Health Services is Minnesota’s choice for healthcare. We’re an industry-leading, award-winning, nonprofit offering a full network of healthcare services. Our broad network is designed to be ready for our patients’ every need, while delivering quality care with compassion. Our care portfolio includes community hospitals, academic hospitals, primary and specialty care clinics, senior facilities, facilitated living centers, rehabilitation centers, home health care services, counseling, pharmacies and benefit management services. We’re built on a tradition of compassionate care. This is our home, and our patients are our neighbors. We’re here to heal, we’re here for you. We are part of M Health Fairview, an expanded academic health system that represents a collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The partnership combines the university’s deep history of clinical innovation and training with Fairview’s extensive roots in community medicine. Together, we’re expanding access to world-class, patient-centered care through our 10 hospitals, 60 primary care clinics, specialty clinics, pharmacies, home care, hospice, and medical transportation service. Fairview also operates the Ebenezer senior living communities and offers Employer Solutions such as EAP and pharmacy benefit management. Search for jobs and apply at https://www.fairview.org/careers.

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