Residential Porter | The Pinnacle Portland

Let’s start off with the most important part - what’s in it for you:

The Perks

*Eligibility of perks is dependent upon job status

• Hourly Pay Rate: $25.00 / hr
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:

The Brass Tacks

• Proficient customer service skills
• Provide light maintenance support - for example, taking out garbage/recycle dumpsters, checking spa chemicals, cleaning spa, & building walks.
• Maintains overall cleanliness and organization of the property
• Moves and arranges furniture.
• Ensures storage areas are neat and organized.
• Maintains inventory housekeeping and maintenance supplies and communicates damage or shortages to supervisor.
• Sweeps and cleans designated floors/sidewalks
• Cleans rugs, carpets, upholstered furniture, and draperies.
• Washes walls, ceiling, and woodwork. Washes windows, door panels, and sills.
• Empties and transports all trash and waste to disposal area.
• Follows recycling procedures.
• Reports damages, lost items, or anything unusual or suspicious.
• Reports and addresses unsafe conditions or security concerns immediately to the GM or Manager on Duty.
• Maintains a safe and secure environment for residents and team members.
• Responds to all resident and guest’s requests in an expeditious, courteous and professional manner. 
• Ensures workspaces and storage areas are clean and organized.
• Maintains confidentiality of all resident information and pertinent building data.
• Demonstrate proper bending and lifting techniques to ensure their health and safety as well as others around them
• Responds to calls for spill cleanup and trash removal
• Responds to calls for cleaning or straightening of public or back of the house areas
• Follows all safety and security procedures
• Assures that we exceed resident expectations by being responsive, engaged and following-through on all requests.
• Works with others as needed and maintains on-going communication with all team members
• Demonstrates behaviors consistent with Columbia Hospitality values and mission
• Completes other duties as assigned

The Nitty Gritty

• Three – six months previous customer service
• Must be flexible and able to work under pressure
• Must be able to maintain high standards while working independently
• Knowledge of cleaning techniques/chemical applications a plus
• Ability to read, write, and speak English fluently
• 6 months or more maintenance experience preferred

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles. 

The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect
 

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.