Description

Responsibilities:

The Service Advisor is responsible for providing a high level of service and satisfaction to the dealership customer base. The Service Advisor must also assure that the service department delivers acceptable levels of profit. Primary objectives, serve as the first line of contact and communication link between customer and dealership during the service process, ensuring customer satisfaction and retention. The Service Advisor will provide convenient appointments and service and repair work, and offer courtesy service when appropriate. The candidates will need to start the reception process immediately upon customer arrival by inspecting the unit before the work starts and making appointment notes for the Repair Orders. Communication with customers is the most important for accurately recording and verifying customer needs on repair orders and securing

proper approval including but not limited to cost estimate, and delivery time.

Rewards:

Medical, Dental, and Vision Plans
Paid Holidays
Starting accruing Paid Time off (PTO) from day 1!
Long-Term Disability.
Employer-paid Life Insurance
Automatic enrollment in 401(k) Retirement Plan
Vehicle, Service, and Part Discounts

The approximate pay range for this position is $16.90-$29.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as the geographic location of the position.

Requirements

Qualifications:

Automotive or Motorcycle experience is a bonus but not mandatory. Having a motorcycle license is preferred, but you must possess a valid driver's license alongside an insurable driving record. Candidates will be bending, stretching, crawling, reaching, and climbing, as well as looking at computer screens for extended periods of time. Candidates will also need to use physical and manual dexterity.

It all started In 1936 when Jack opened the doors of his boat building company, Clawson Motorsports Boatworks. By the mid-1960s, Honda Motorcycles were added to the inventory and in the early 1970s, Clawson Motorsports was awarded the 12th Honda Automotive dealership in the United States and the first in the valley. In November of 1975, the McKoane family became the new owners of Boatworks and Honda of Fresno. This led to the purchase of Honda and Motorsports in Fresno. Over the years, the McKoane family has grown and so has the business they love. In spring of 1986, the Honda motorcycle and Honda car business had grown enough to require two different locations, both on N Blackstone. By 1991, the motorcycle business was moved to the building behind the auto dealership. The following year, Clawson became a Yamaha dealer as well, and the name was changed to Clawson Honda Yamaha. By November of 1993, Clawson had added both Kawasaki and Suzuki to the line-up, requiring another name change to accommodate the broad diversity of brands, and Clawson Motorsports was born. The Clawson Motorsports stable continued to grow with the addition of SeaDoo watercraft in 1997 and the Polaris line in 2004. This growth spurt prompted a move to their current and much larger location at 6334 North Blackstone. In 2011 Clawson Motorsports was proud to expand their offerings with Polaris snowmobiles, rounding out their inventory and making Clawson truly the Motorsports Superstore, where you always find more to ride. The McKoane family has been there every step of the way. Today, Jim McKoane’s children, Caroline, Larry, and John continue his legacy. After 64 years in the business, Jim McKoane will still tell you, “We are here to stay. It’s important to give back and be a part of the community. This is a pretty darn nice place to live.”

Service Writer

Service Writer

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