Milieu Floor Counselor

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Outreach Development Corp.

Posted 3 months ago

Full Time

Town of Newfane, New York

In Person

Smart Summary

Responsibilities

The Milieu Floor Counselor provides clinical services, supervision, and support to adults with substance use and mental health disorders. Responsibilities include facilitating group counseling, managing the daily house schedule, and performing crisis interventions.

Qualifications

We are looking for a Milieu Floor Counselor to provide support and clinical services to adults dealing with substance use and co-occurring mental health issues. Key requirements include experience working with clients with substance abuse disorders, preferably in an OASAS-funded facility, and strong communication and crisis management skills. CASAC-T, CASAC, or higher certification is preferred.

Job Description

Outreach Development Corporation

Outreach is a non-profit organization that helps people address issues stemming from substance use and behavioral health disorders by providing the highest quality, life-changing treatment, training, and tools to build healthy lives. Our mission is to inspire individuals and families to achieve a life of unlimited potential. For more information, please visit www.opiny.org.

Position: Milieu / Floor Counselor (SAC)

The Milieu/ Floor Counselor is responsible for the delivery and implementation of long term supervision, support and clinical services to a population of chemically dependent adults with co-occurring and mental health problems. The Milieu/ Floor Counselor serves as a member of the interdisciplinary treatment team.

Job Scope:

  • Initial and ongoing screening of resident and resident property in accordance with unit procedure.
  • Facilitate group counseling formats on time and in a professional, ethical and caring manner and documents client’s progress through the use of group notes.
  • Supervise clients in self-medication (under supervision).
  • Communicate all pertinent information, incidents and emergencies using the appropriate system including the SAC communication log, incident reports and 24 hour on-call supervisor.
  • Provide crisis interventions and follow up including documentation of the incident, accident and/or elopement reports.
  • Overall supervision and management of client population in the facilitation of the daily house schedule.
  • Other duties as assigned.
  • Use agency vehicles (15-passenger van, or car) to provide transportation to required appointments

Each role at Outreach has identified production and outcome goals. These goals may be stated as a number or as an outcome within an identified time frame. These goals are intended to provide each job holder the knowledge they need about expected performance.  Accomplishments against these goals will be a discussion point in the annual evaluation.

Supervised by

Site Director

Qualifications

  1. CASAC-T; CASAC, or higher preferred.
  2. 1 year of experience working with clients with substance abuse disorders. 
  3. 1 year of experience working in an OASAS funded facility a plus
  4. Commitment to providing quality services and outcome driven performance measures. 
  5. Excellent organizational and crisis management skills, ability to prioritize competing demands, familiarity with treatment planning
  6. Act as liaison to community-based service providers
  7. Strong communication skills, ability to navigate multiple service providers for each client
  8. Action-oriented, adaptable, and innovative approach to program planning.
  9. Ability to work effectively in collaboration with diverse groups of people

Position Status

This is a full-time non-exempt position. 

Work Environment

This job operates in a professional office environment and outside in the field. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to travel among assigned sites and locations as needed. 

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. 

Outreach is an equal opportunity employer. The agency does not discriminate on the basis of race, color, gender, socio-economic status, marital status, national or ethnic origin, age, religion or creed, disability, or political or sexual orientation. Diversity is celebrated as a strength at Outreach. 

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Outreach Development Corp.

Exciting. High-energy. Rewarding. Join Outreach—a leading health and human services provider transforming lives across NYC and Long Island. We're not just another employer; we're a vibrant community where passionate professionals thrive through meaningful work, exceptional benefits, and limitless growth. Why Outreach? Named one of the "Best Companies to Work for in New York" nine times since 2010, we've built our reputation on supporting our team as passionately as we serve our communities. What We Offer (Full-Time): • Premium Healthcare: Medical with no deductible or co-pay, plus dental, vision & life insurance through CIGNA • Financial Security: Employer pension contributions, 403(b) options, student loan forgiveness (PSLF, LSWLF, NHSC programs) • Work-Life Balance: Flexible spending accounts, commuter benefits, short & long-term disability • Career Development: Tuition reimbursement, dynamic career ladder, wellness programs • 5% Bonus after one year! Your Career, Your Way Whether you're a new graduate, seeking part-time opportunities, or a seasoned professional, there are no limits here. Our diverse workforce includes many 10+ year veterans who've climbed from part-time roles to senior leadership—proof of our commitment to your growth.
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